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Better Onboarding
Effective strategies for guiding new users
Taschenbuch von Krystal Higgins
Sprache: Englisch

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Beschreibung
When users try your product or service for the first time, what encourages them to come back? Onboarding can make the difference between abandoned accounts and devoted use-if we design it as a holistic, ongoing process.

Krystal Higgins demonstrates how the best onboarding experiences guide people as they interact, helping them follow their own path to success. Gain practical strategies and techniques for designing effective guidance, whether you're working through a redesign, launching new features, rolling out service updates, or welcoming back returning users. Set aside the tutorials, manuals, and intrusive instructions of the past, and learn how to use guided interaction to help users find their way-and get value out of every step.

THIS BOOK EXPLORES:How to effectively greet, engage, and retain customers
Best practices for mapping users' onboarding journeys from start to finish
Bringing research, content, design, and functionality together to support new users
Steps for breaking down onboarding actions for more efficient implementation
Techniques for embedding guidance in the context of the full product experience
When users try your product or service for the first time, what encourages them to come back? Onboarding can make the difference between abandoned accounts and devoted use-if we design it as a holistic, ongoing process.

Krystal Higgins demonstrates how the best onboarding experiences guide people as they interact, helping them follow their own path to success. Gain practical strategies and techniques for designing effective guidance, whether you're working through a redesign, launching new features, rolling out service updates, or welcoming back returning users. Set aside the tutorials, manuals, and intrusive instructions of the past, and learn how to use guided interaction to help users find their way-and get value out of every step.

THIS BOOK EXPLORES:How to effectively greet, engage, and retain customers
Best practices for mapping users' onboarding journeys from start to finish
Bringing research, content, design, and functionality together to support new users
Steps for breaking down onboarding actions for more efficient implementation
Techniques for embedding guidance in the context of the full product experience
Über den Autor
Krystal Higgins is a UX designer who connects the dots between products, systems, and the people who use them. She's taught teams across the world how to design better, human-centered onboarding at events like SXSW, An Event Apart, UX London, and UX Days Tokyo; through her catalog of first-run experiences at [...]; and through her onboarding articles at [...]. Krystal has more than 15 years of experience in the US and Australia designing innovative products for mobile, web, wearable, and new platforms at companies like NVIDIA, eBay, and Google. When she's not working on tech-meets-humans projects, she enjoys painting, illustration, and scuba diving.
Details
Erscheinungsjahr: 2021
Fachbereich: Datenkommunikation, Netze & Mailboxen
Genre: Importe, Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
ISBN-13: 9781763673403
ISBN-10: 1763673405
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Higgins, Krystal
Auflage: 2. Auflage
Hersteller: Krystal Higgins
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 216 x 140 x 10 mm
Von/Mit: Krystal Higgins
Erscheinungsdatum: 11.05.2021
Gewicht: 0,275 kg
Artikel-ID: 130211866
Über den Autor
Krystal Higgins is a UX designer who connects the dots between products, systems, and the people who use them. She's taught teams across the world how to design better, human-centered onboarding at events like SXSW, An Event Apart, UX London, and UX Days Tokyo; through her catalog of first-run experiences at [...]; and through her onboarding articles at [...]. Krystal has more than 15 years of experience in the US and Australia designing innovative products for mobile, web, wearable, and new platforms at companies like NVIDIA, eBay, and Google. When she's not working on tech-meets-humans projects, she enjoys painting, illustration, and scuba diving.
Details
Erscheinungsjahr: 2021
Fachbereich: Datenkommunikation, Netze & Mailboxen
Genre: Importe, Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
ISBN-13: 9781763673403
ISBN-10: 1763673405
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Higgins, Krystal
Auflage: 2. Auflage
Hersteller: Krystal Higgins
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 216 x 140 x 10 mm
Von/Mit: Krystal Higgins
Erscheinungsdatum: 11.05.2021
Gewicht: 0,275 kg
Artikel-ID: 130211866
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