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Beschreibung
This book provides core coaching principles and beliefs for you to operate from as you manage your team, as well as guidance to help you develop key coaching skills including listening, asking effective questions, building rapport and how to give constructive (performance-based) feedback.
This book provides core coaching principles and beliefs for you to operate from as you manage your team, as well as guidance to help you develop key coaching skills including listening, asking effective questions, building rapport and how to give constructive (performance-based) feedback.
Über den Autor
Julie Starr is an internationally recognised leadership coach, speaker and owner of Starr Coaching. For over 20 years she has delivered manager as coach training, internationally, to some of the world's best-known organizations including DHL; Mercedes; Burberry; Selfridges; Gucci; McCain Foods and [...] speaks and lectures on coaching and mentoring in industry. Her other books include The Coaching Manual, and The Mentoring Manual. These are recommended reading on coach and mentoring training programmes in the UK, Europe and beyond.
Inhaltsverzeichnis

Introduction

Part 1: Awareness

1. What is coaching?

2. Coaching as an enabler of engagement

3. What is the mindset of a coaching manager?

4. How does our ego limit our ability to coach?

Part 2: Ability

5. How to build rapport and relationship

6. How to be a better listener

7. How to ask effective questions

8. Develop a flexible style of influence: the Steppingstones Model

9. How to give constructive feedback

Part 3: Application

10. Planned conversation; when the individual has the topic or agenda

11. Planned conversations: when the manager has the topic or agenda

12. Planned conversations: both the individual and the manager have topics to discuss

13. Unplanned conversations: response coaching

Part 4: Action

14. Take your learning forward

Details
Erscheinungsjahr: 2023
Fachbereich: Betriebswirtschaft
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781292725567
ISBN-10: 1292725567
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Starr, Julie
Auflage: 4. Auflage
Hersteller: Pearson Business
Pearson Education Limited
Verantwortliche Person für die EU: Pearson, St.-Martin-Str. 82, D-81541 München, salesde@pearson.com
Maße: 216 x 138 x 15 mm
Von/Mit: Julie Starr
Erscheinungsdatum: 31.08.2023
Gewicht: 0,332 kg
Artikel-ID: 126527195

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