Adrienne Green is a psychotherapist, and she works with people suffering from severe stress, anxiety and depression. She has lectured at Lancaster University on theories of counseling and psychotherapy and on a variety of topics in the area of professional and personal development.

John Humphrey advises many leading employers on health and employment issues. He has run the healthcare functions of Procter & Gamble and the Beecham Group. He is co-founder of BMI Occupational Health, founding Managing Director of Minerva Health Management and the Chairman of Marsh Health. He is also the author of Fast Track to the Top: 10 Skills for Career Success, published by Kogan Page.

The workbook format provides a ready to use tool for coaching.

About the authors
Acknowledgements
Introduction

PART ONE Essential foundations for lasting resilience
1 Defining 'resilience' and 'stress'Resilience
Stress
Fight-or-flight

2 The science bitHow the brain works
How the brain works in the real world
Reacting without thinking
Taking control of the stress response

3 The effects of modern-day chronic stressExercise one
How stress undermines resilience
External threats have been replaced by internal threats

4 Managing stress to build resilienceThe signs and symptoms of stress
The causes of stress
Strategies and techniques to reduce stress

5 What you already knowExercise two
What causes stress and undermines resilience?
Techniques and strategies to reduce stress and build resilience
Why what you know about stress isn't helping you
Only two real causes of stress
Exercise three

PART TWO The 7 KEYS

6 KEY 1The two underlying psychological causes of stress
Why is the need for approval such a powerful psychological driver?
A question answered
How the need to be liked affects stress levels in everyday life
Exercise four
The two underlying psychological causes of stress
Need for control - I
Exercise five
Need for control - II
Need for control - III
Exercise six

7 KEY 2A model to develop awareness
Exercise seven
Exercise eight

8 KEY 3Life is short - getting motivated
Exercise nine
Taking control of your life
The quality of assertiveness
Exercise ten
Passive
Aggressive
Passive-aggressive
The skills and qualities of empathetic assertiveness
Assertiveness and rights
Developing the skills of empathetic assertiveness

9 KEY 4Change threatens people's need for control
How do you react to change?
Exercise eleven
Exercise twelve
Change is the only constant

10 KEY 5Building self-confidence
Exercise thirteen
Dealing with a difficult time: how did you do that?

11 KEY 6Attitude
CBT: changing thoughts to change feelings
Exercise fourteen
Choosing your attitude
Controlling your inner voice - 1
Controlling your inner voice - 2
Exercise fifteen
Controlling your inner voice - 3
Exercise sixteen

12 KEY 7Stress comes from the past and the future
Exercise seventeen
Learn to live in the present
Exercise eighteen

The last word
References and further reading
Index