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Beschreibung
For undergraduate and graduate courses in consumer behaviour.Consumer Behavior, 12th Edition explores how the examination and application of consumer behaviour is central to the planning, development, and implementation of successful marketing strategies. With an emphasis on developing a variety of useful skills, this text prepares students for careers in brand management, advertising, and consumer research. The 12th Edition has been significantly updated to address contemporary trends and issues, including the role of new media, technological advances, and recent ethical concerns affecting the industry.
For undergraduate and graduate courses in consumer behaviour.Consumer Behavior, 12th Edition explores how the examination and application of consumer behaviour is central to the planning, development, and implementation of successful marketing strategies. With an emphasis on developing a variety of useful skills, this text prepares students for careers in brand management, advertising, and consumer research. The 12th Edition has been significantly updated to address contemporary trends and issues, including the role of new media, technological advances, and recent ethical concerns affecting the industry.
Über den Autor
Leon G. Schiffman is J. Donald Kennedy Chair in E-Commerce at the Peter J. Tobin College of Business at St. John's University, New York City, USA.Leslie Lazar Kanuk is Emeritus Professor of Marketing at the City University of New York Graduate School, USA.H©vard Hansen is Professor of Marketing at the UiS Business School, University of Stavanger, Norway.
Inhaltsverzeichnis
  • I. Consumers, Marketers, and Technology
  • 1. Technology-Driven Consumer Behavior
  • 2. Segmentation, Targeting, and Positioning
  • II. The Consumer as an Individual
  • 3. Consumer Motivation and Personality
  • 4. Consumer Perception
  • 5. Consumer Learning
  • 6. Consumer Attitude Formation and Change
  • III. Communication and Consumer Behavior
  • 7. Persuading Consumers
  • 8. From Print and Broadcast Advertising to Social and Mobile Media
  • 9. Reference Groups and Word-of-Mouth
  • IV. Consumers in their Social and Cultural Settings
  • 10. The Family and Its Social Standing
  • 11. Culture’s Influence on Consumer Behavior
  • 12. Subcultures and Consumer Behavior
  • 13. Cross-Cultural Consumer Behavior: An International Perspective
  • V. Consumer Decision-Making, Marketing Ethics, and Consumer Research
  • 14. Consumer Decision-Making and Diffusion of Innovations
  • 15. Marketing Ethics and Social Responsibility
  • 16. Consumer Research
Details
Erscheinungsjahr: 2019
Fachbereich: Betriebswirtschaft
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: 512 S.
ISBN-13: 9781292269245
ISBN-10: 1292269243
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Schiffman, Leon G.
Wisenblit, Joseph L.
Auflage: 12. Auflage
Hersteller: Pearson
Pearson Education Limited
Verantwortliche Person für die EU: Pearson Studium im Verlag Pearson Benelux B.V. Zweigniederla, Sankt-Martin-Str. 82, D-81541 München, buchhandel@pearson.com
Maße: 276 x 216 x 28 mm
Von/Mit: Leon G. Schiffman (u. a.)
Erscheinungsdatum: 09.01.2019
Gewicht: 1,256 kg
Artikel-ID: 116811003

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