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PRAISE FOR DIFFICULT DECISIONS
"There's no real playbook for how to handle difficult situations, but Eric's expertise is as close as you can get. In Difficult Decisions, Eric uses his real-life experience of advising leaders across the globe and distills from it an insightful, practical guide about how to face the most challenging human leadership decisions with real skill. This book could be the next best thing to having Eric in the room guiding you."
-HUBERT JOLY, former Chairman and CEO, Best Buy; bestselling author of The Heart of Business; senior lecturer, Harvard Business School
"Today's business leaders are faced with complex issues that demand rapid response and a course of action that can be fraught with risk. Eric's book offers a timely, steadfast framework for not only making balanced decisions but also communicating them with empathy and integrity-enabling you to create optimal impact with a wide range of stakeholders in these turbulent times."
-KRISTIN PECK, Chief Executive Officer, Zoetis
"A smart, efficient examination of what predicts winning decision-making at the highest levels, Difficult Decisions pairs a simple-to-use model with a fundamental grounding in leading with values. This is a book I'll keep within arm's reach."
-MARTIN WATERS, Chief Executive Officer, Victoria's Secret & Co.
"Eric Pliner does an artful job of using practical, real-life examples combined with concrete tools to guide leaders on how to approach decision-making when there can be many 'right' answers, but perhaps only one that matches the moment for that particular leader in that particular context. Pliner's responsibility triangle enables making the optimal decision between a leader's morals, ethics, and positioning within one's stakeholder universe. This is a must-read for all CEOs."
-TJADA D'OYEN MCKENNA, Chief Executive Officer, Mercy Corps
"Eric Pliner is a fabulous teacher. He takes the greatest challenge leaders face-making difficult decisions-and shares deep, practical insights about how to make the right call, ensuring in the process that we are the best leaders we can be. An indispensable book."
-HORTENSE LE GENTIL, Author of Aligned: Connecting Your True Self with the Leader You're Meant to Be
PRAISE FOR DIFFICULT DECISIONS
"There's no real playbook for how to handle difficult situations, but Eric's expertise is as close as you can get. In Difficult Decisions, Eric uses his real-life experience of advising leaders across the globe and distills from it an insightful, practical guide about how to face the most challenging human leadership decisions with real skill. This book could be the next best thing to having Eric in the room guiding you."
-HUBERT JOLY, former Chairman and CEO, Best Buy; bestselling author of The Heart of Business; senior lecturer, Harvard Business School
"Today's business leaders are faced with complex issues that demand rapid response and a course of action that can be fraught with risk. Eric's book offers a timely, steadfast framework for not only making balanced decisions but also communicating them with empathy and integrity-enabling you to create optimal impact with a wide range of stakeholders in these turbulent times."
-KRISTIN PECK, Chief Executive Officer, Zoetis
"A smart, efficient examination of what predicts winning decision-making at the highest levels, Difficult Decisions pairs a simple-to-use model with a fundamental grounding in leading with values. This is a book I'll keep within arm's reach."
-MARTIN WATERS, Chief Executive Officer, Victoria's Secret & Co.
"Eric Pliner does an artful job of using practical, real-life examples combined with concrete tools to guide leaders on how to approach decision-making when there can be many 'right' answers, but perhaps only one that matches the moment for that particular leader in that particular context. Pliner's responsibility triangle enables making the optimal decision between a leader's morals, ethics, and positioning within one's stakeholder universe. This is a must-read for all CEOs."
-TJADA D'OYEN MCKENNA, Chief Executive Officer, Mercy Corps
"Eric Pliner is a fabulous teacher. He takes the greatest challenge leaders face-making difficult decisions-and shares deep, practical insights about how to make the right call, ensuring in the process that we are the best leaders we can be. An indispensable book."
-HORTENSE LE GENTIL, Author of Aligned: Connecting Your True Self with the Leader You're Meant to Be
ERIC PLINER is Chief Executive Officer of YSC Consulting, a global leadership strategy consultancy head-quartered in London. His writing on leadership development, organizational culture, education and training, and strategic diversity and inclusion has been featured in Harvard Business Review, Fortune, Forbes, and Fast Company. Eric is a member of the Dramatists' Guild of America and lives in Brooklyn, New York.
Preface: Writing Wrong xi
Chapter 1 Difficult Decisions 1
Making Difficult Decisions 8
How We Make Decisions Now 11
Key Points 22
Chapter 2 The Moral-Ethical-Role Responsibility Triangle 23
Morals versus Ethics: Election 27
Jean and Paula 29
Win as Much as You Can 32
Do the Right Thing 41
Key Points 42
Chapter 3 Morals 43
Communicating Your Morality and Asking about Morality 47
Knowing the Sources of Your Morality 54
Reflecting on the Sources of Your Morality 55
Understanding the Parameters and Boundaries of Your Morality 56
A Moral Exercise 67
Exercise: Morality and Your Leadership Narrative 70
Key Points 73
Chapter 4 Ethics 75
Characteristics of Ethics 77
Ethics Are Contextually Dependent and Are, Therefore, Not Uniform 77
Ethics Can Change over Time 81
Ethics Are about Shared Social Acceptability, but They Are Not about Popularity 83
The Ethics of Leading Politically 92
Waiving Ethics 95
An Exercise in Exceptions 98
Ethics and Judgment 100
An Ethics Exercise 102
Key Points 111
Chapter 5 Role Responsibilities 113
Who You Are Charged to Serve 117
Stakeholder Mapping 118
Socioemotional Role 121
Understanding Dynamic Roles 128
A Role Exercise 137
Key Points 145
Chapter 6 Using the Triangle to Make Difficult Decisions 147
Decision-Making Ecosystem and Its Associated Expectations 148
Thoughtful Learning and Development for the Leader 149
The Importance of Deep Consideration of What Truly Matters to Us 149
What and How to Communicate to Audiences with Varied Needs and Perspectives 150
The Tissue Test 153
Key Points 161
Chapter 7 I Think I Know What I Think; Now What? 163
A Decision-Making Process 164
A View, a Voice, a Vote, or a Veto 180
A View 181
A Voice 182
A Vote 182
A Veto 183
Delegating 184
Facts versus Feelings 186
Tools and Muscles 187
Key Points 190
Afterword 191
Acknowledgments 193
About the Author 197
Index 199
| Erscheinungsjahr: | 2022 |
|---|---|
| Fachbereich: | Betriebswirtschaft |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Buch |
| Inhalt: | 224 S. |
| ISBN-13: | 9781119817048 |
| ISBN-10: | 1119817048 |
| Sprache: | Englisch |
| Herstellernummer: | 1W119817040 |
| Einband: | Gebunden |
| Autor: | Pliner, Eric |
| Hersteller: | Wiley |
| Verantwortliche Person für die EU: | Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, product-safety@wiley.com |
| Maße: | 231 x 155 x 25 mm |
| Von/Mit: | Eric Pliner |
| Erscheinungsdatum: | 29.03.2022 |
| Gewicht: | 0,408 kg |
ERIC PLINER is Chief Executive Officer of YSC Consulting, a global leadership strategy consultancy head-quartered in London. His writing on leadership development, organizational culture, education and training, and strategic diversity and inclusion has been featured in Harvard Business Review, Fortune, Forbes, and Fast Company. Eric is a member of the Dramatists' Guild of America and lives in Brooklyn, New York.
Preface: Writing Wrong xi
Chapter 1 Difficult Decisions 1
Making Difficult Decisions 8
How We Make Decisions Now 11
Key Points 22
Chapter 2 The Moral-Ethical-Role Responsibility Triangle 23
Morals versus Ethics: Election 27
Jean and Paula 29
Win as Much as You Can 32
Do the Right Thing 41
Key Points 42
Chapter 3 Morals 43
Communicating Your Morality and Asking about Morality 47
Knowing the Sources of Your Morality 54
Reflecting on the Sources of Your Morality 55
Understanding the Parameters and Boundaries of Your Morality 56
A Moral Exercise 67
Exercise: Morality and Your Leadership Narrative 70
Key Points 73
Chapter 4 Ethics 75
Characteristics of Ethics 77
Ethics Are Contextually Dependent and Are, Therefore, Not Uniform 77
Ethics Can Change over Time 81
Ethics Are about Shared Social Acceptability, but They Are Not about Popularity 83
The Ethics of Leading Politically 92
Waiving Ethics 95
An Exercise in Exceptions 98
Ethics and Judgment 100
An Ethics Exercise 102
Key Points 111
Chapter 5 Role Responsibilities 113
Who You Are Charged to Serve 117
Stakeholder Mapping 118
Socioemotional Role 121
Understanding Dynamic Roles 128
A Role Exercise 137
Key Points 145
Chapter 6 Using the Triangle to Make Difficult Decisions 147
Decision-Making Ecosystem and Its Associated Expectations 148
Thoughtful Learning and Development for the Leader 149
The Importance of Deep Consideration of What Truly Matters to Us 149
What and How to Communicate to Audiences with Varied Needs and Perspectives 150
The Tissue Test 153
Key Points 161
Chapter 7 I Think I Know What I Think; Now What? 163
A Decision-Making Process 164
A View, a Voice, a Vote, or a Veto 180
A View 181
A Voice 182
A Vote 182
A Veto 183
Delegating 184
Facts versus Feelings 186
Tools and Muscles 187
Key Points 190
Afterword 191
Acknowledgments 193
About the Author 197
Index 199
| Erscheinungsjahr: | 2022 |
|---|---|
| Fachbereich: | Betriebswirtschaft |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Buch |
| Inhalt: | 224 S. |
| ISBN-13: | 9781119817048 |
| ISBN-10: | 1119817048 |
| Sprache: | Englisch |
| Herstellernummer: | 1W119817040 |
| Einband: | Gebunden |
| Autor: | Pliner, Eric |
| Hersteller: | Wiley |
| Verantwortliche Person für die EU: | Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, product-safety@wiley.com |
| Maße: | 231 x 155 x 25 mm |
| Von/Mit: | Eric Pliner |
| Erscheinungsdatum: | 29.03.2022 |
| Gewicht: | 0,408 kg |
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