Dekorationsartikel gehören nicht zum Leistungsumfang.
Sprache:
Englisch
43,95 €*
Versandkostenfrei per Post / DHL
Lieferzeit 1-2 Wochen
Kategorien:
Beschreibung
Create a digital experience that not only exceeds your customers' expectations but turns them into advocates who won't stop promoting your brand.
Create a digital experience that not only exceeds your customers' expectations but turns them into advocates who won't stop promoting your brand.
Über den Autor
Joe Wheeler
Inhaltsverzeichnis
Chapter - 00: Introduction; Chapter - 01: PART 1: The new 3 C'S Chapter - 02: PART 2: The 7 design strategies Chapter - 03: DESIGN STRATEGY 1: Achieve emotional peaks across channels, finishing strong Chapter - 04: DESIGN STRATEGY 2: Create a personalization flywheel to grow customer engagement Chapter - 05: DESIGN STRATEGY 3: Strengthen customer commitment by providing choice and control Chapter - 06: DESIGN STRATEGY 4: Foster ownership through customer community and co-creation Chapter - 07: DESIGN STRATEGY 5: Inspire rituals that create shared meaning Chapter - 08: DESIGN STRATEGY 6: Empower customers through immersive experiences Chapter - 09: DESIGN STRATEGY 7: Link digital assets to leverage value over cost Chapter - 10: The 7 design strategies summary Chapter - 11: PART 3: The playbook Chapter - 12: Start by solving the right problems Chapter - 13: Build your business case Chapter - 14: The design process Chapter - 15: Execute to scale Chapter - 16: Epilogue Chapter - 17: APPENDIX: CX/digital maturity assessment Chapter - 18: APPENDIX 1: The CX/digital design accelerator
Details
Erscheinungsjahr: | 2023 |
---|---|
Fachbereich: | Management |
Genre: | Importe, Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: | Einband - flex.(Paperback) |
ISBN-13: | 9781398612631 |
ISBN-10: | 1398612634 |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: | Wheeler, Joe |
Hersteller: | Kogan Page |
Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
Maße: | 234 x 156 x 21 mm |
Von/Mit: | Joe Wheeler |
Erscheinungsdatum: | 25.07.2023 |
Gewicht: | 0,74 kg |
Über den Autor
Joe Wheeler
Inhaltsverzeichnis
Chapter - 00: Introduction; Chapter - 01: PART 1: The new 3 C'S Chapter - 02: PART 2: The 7 design strategies Chapter - 03: DESIGN STRATEGY 1: Achieve emotional peaks across channels, finishing strong Chapter - 04: DESIGN STRATEGY 2: Create a personalization flywheel to grow customer engagement Chapter - 05: DESIGN STRATEGY 3: Strengthen customer commitment by providing choice and control Chapter - 06: DESIGN STRATEGY 4: Foster ownership through customer community and co-creation Chapter - 07: DESIGN STRATEGY 5: Inspire rituals that create shared meaning Chapter - 08: DESIGN STRATEGY 6: Empower customers through immersive experiences Chapter - 09: DESIGN STRATEGY 7: Link digital assets to leverage value over cost Chapter - 10: The 7 design strategies summary Chapter - 11: PART 3: The playbook Chapter - 12: Start by solving the right problems Chapter - 13: Build your business case Chapter - 14: The design process Chapter - 15: Execute to scale Chapter - 16: Epilogue Chapter - 17: APPENDIX: CX/digital maturity assessment Chapter - 18: APPENDIX 1: The CX/digital design accelerator
Details
Erscheinungsjahr: | 2023 |
---|---|
Fachbereich: | Management |
Genre: | Importe, Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
Inhalt: | Einband - flex.(Paperback) |
ISBN-13: | 9781398612631 |
ISBN-10: | 1398612634 |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: | Wheeler, Joe |
Hersteller: | Kogan Page |
Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
Maße: | 234 x 156 x 21 mm |
Von/Mit: | Joe Wheeler |
Erscheinungsdatum: | 25.07.2023 |
Gewicht: | 0,74 kg |
Sicherheitshinweis