Karen G. Mills was a member of President Barack Obama's Cabinet and served as the Administrator of the U.S. Small Business Administration from 2009 to 2013. She received the U.S. Department of the Navy's Distinguished Public Service Award for her contribution to U.S. competitiveness, entrepreneurship, and innovation. She is the President of MMP Group and has a long history of building companies as a venture capital investor.

Mills holds an AB in Economics from Harvard University and an MBA from Harvard Business School, where she currently serves as a Senior Fellow and part of the entrepreneurship faculty. She is a Member of the Harvard Corporation and a former Vice Chair of the Harvard Overseers. Mills lives in Boston and Harpswell, Maine with her husband Barry, former president of Bowdoin College. She has three sons, Will, Henry, and George.

Showcases the findings on small business credit markets

Develops a new strategic framework for banks facing partnership decisions with the new fintech players

Discusses how technology is changing the banking game, but perhaps not in the ways we thought

1. The Story of Small Business Lending.- Part I The Problem.- 2. Small Businesses Are Important to the Economy.- 3. Small Businesses and Their Banks: The Impact of the Great Recession.- 4. Structural Obstacles Slow Small Business Lending.- 5. What Small Businesses Want.- Part II The New World of Fintech Innovation.- 6. The Fintech Innovation Cycle.- 7. The Early Days of Fintech Lending.- 8. Technology Changes the Game: Small Business Utopia.- 9. A Playbook for Banks.- Part III The Role of Regulation.- 10. Regulatory Obstacles: Confusion, Omission, and Overlap.- 11. The Regulatory System of the Future.- Conclusion.- 12. The Future of Fintech and the American Dream.