An unshakable, pragmatic leader and highly sought-after keynote speaker whose core purpose is to enable greatness everywhere, Melkart Rouhana is the Chief Engagement Officer of MRT Consultants and a distinguished inspirational speaker who inspires people and organizations to make sustainable change, and most importantly, to finish strong. He is a world-renowned culture, leadership, and service expert and was named "The Rock Star of Customer Service" by Porsche executives and "the Engagement Magician" by top hoteliers. His transformational approach engages the mind, body, heart, and spirit of those he serves and his "one-size-fits-one" learning and thinking solutions enable talent-based teams and organizations to shift toward greatness. Melkart has held previous positions such as corporate director of global learning at The Ritz-Carlton Hotel Company, and corporate head of learning and development for Emaar Hospitality Group and Armani Hotels and Resorts, to name few. He also coaches on the Executive MBA program of London Business School and is the cofounder of the Culture and Performance Forum. He is also part of Talent Plus Global Advisors Network, which provides unprecedented access to masters of their industry who can help transform organizations. Melkart's philosophy has been recognized as foundational and has been instrumental to the success of some of the most celebrated companies and institutions around the globe.