Michael Carroll is Director of Counselling and Counselling Training at Cavendish Partners and is a chartered counselling psychologist. He is the author of Workplace Counselling: A Systematic Approach to Employee Care (1996) and Counselling Supervision: Theory, Skills, and Practice (1996).

Michael Walton is a chartered occupational and counselling psychologist and is Director of People in Organizations Ltd, an organization and management development consultancy practice. He is also an Associate of Ashridge Management College, and author of Managing Yourself On and Off the Ward (1995).

CONTRIBUTORS

Tim Bond University of Durham

Andrew Bull Private Practice, Birmingham

Catherine Carroll

Cary Cooper UMIST Manchester

Michêle Deverall Private Practice, Ludlow

Helen Fisher North Staffordshire Combined Healthcare NHS Trust

Annette Greenwood Leicester Royal Infirmary

Carolyn Highley

John Nixon Private Practice, West Malvern

Geetu Orme Forward The Workshop

Eileen Pickard Roehampton Institute, London

Brigid Proctor Private Practice, London

Michael Reddy ICAS, Milton Keynes

Catherine Shea University of Durham

Noreen Tehrani Concept 2000, Farnborough

John Towler Human Needs Consultancy

Introduction - Michael Carroll and Michael Walton
PART ONE: MODELS OF COUNSELLING IN ORGANIZATIONS
Counselling in Organizations - Michael Carroll
An Overview
Models of Counselling in Organizations - Andrew Bull
Internal Counselling Provision for Organizations - Noreen Tehrani
On Being a Chameleon - A Freelance Workplace Counsellor¿s Perspective - Geetu Orme
External Counselling Provision for Organizations - Michael Reddy
PART TWO: UNDERSTANDING ORGANIZATIONS AND COUNSELLING PROVISION
Organization Culture and Its Impact on Counselling - Michael Walton
The Counselling Consultant¿s Role in Assessing Organizations for Counselling - Mich[gr]ele Deverall
Counselling as a Form of Organizational Change - Michael Walton
PART THREE: INTRODUCING COUNSELLING INTO ORGANIZATIONS
Educating the Organization to Receive Counselling - Michael Carroll
Managing the Counselling Process in Organizations - John Towler
Ethical Issues in Counselling in Organizations - Catherine Shea and Tim Bond
Evaluating and Auditing Workplace Counselling Programmes - Carolyn Highley-Marchington and Cary L Cooper
PART FOUR: RESEARCH INTO COUNSELLING IN ORGANIZATIONS
Building Bridges - Catherine Carroll
A Study of Employee Counsellors in the Private Sector
Counselling Skills Training for Managers in the Public Sector - Peter Martin
Stress and the EAP Counsellor - Annette Greenwood
An Evaluation of Employee Assistance and Workplace Counselling Programmes in the UK - Carolyn Highley-Marchington and Cary L Cooper
Plastering Over the Cracks? A Study of Employee Counselling in the NHS - Helen Fisher
PART FIVE: ISSUES FOR COUNSELLORS IN ORGANIZATIONS
Line Management and Counselling - John Nixon
Developing Training for Organizational Counselling - Eileen Pickard
Supervision for Counsellors in Organizations - Brigid Proctor