Sasha Thackaberry-Voinovich is the President of SkillsWave, a full-solution platform for organizational upskilling. She has held a range of senior-level positions across higher education institutions, including as the Vice President of Online and Continuing Education at Louisiana State University; Associate Vice President for Course Production, Academic Technology, and New Learning Models at Southern New Hampshire University; and Associate Vice Chancellor of Learning Experience Design and Innovation at National University. As an industry leader, she was also Vice President for Student and Partner Services at Pearson, and Senior Vice President of D2L Wave.

Introduction Part I: Your Front Door, or Marketing to Lead 1. Online Program Marketing Basics 2. Your Online Learning Program Website 3. Search Engine Optimization for Online Program Marketing 4. Non-Paid Marketing Channels Beyond SEO for Online Program Growth 5. Paid Digital Advertising for Fully Online Programs 6. Education-as-a-Benefit and Partnerships to Expand Online Enrollments Part II: The Funnel: Lead to Admit 7. An Overview of the Student Recruitment Process for Fully Online Programs 8. Email Marketing for Recruitment for Online Programs 9. Using Phone Calls and Texts to Expand Online Program Enrollments 10. Staffing and Staffing Ratios for Online Program Recruitment Departments 11. What to Measure for Improved Enrollments in Online Programs Part III: The Technology Behind the Engine 12. Key Technology Needs to Expand Enrollments in Fully Online Programs 13. Process Mapping and Architecture Needs for Fully Online Programs Conclusion