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A brief, affordable text that combines theory, applications, and current research on small group communication through humor and a conversational style.
A brief, affordable text that combines theory, applications, and current research on small group communication through humor and a conversational style.
Über den Autor
J. Dan Rothwell: Professor Emeritus and former chair of the Communication Studies Department at Cabrillo College. He has a B.A. in American History from the University of Portland (Oregon), an M.A. in Rhetoric and Public Address, and a Ph.D. in Communication Theory and Social Influence. His M.A. and Ph.D. are both from the University of Oregon. He is the author of four other books: Practically Speaking, In the Company of Others: An Introduction to Communication, Telling It Like It Isn't: Language Misuse and Malpractice, Interpersonal Communication: Influences and Alternatives (with James Costigan), and In Mixed Company: An Introduction to Group Communication.
Inhaltsverzeichnis
- Brief Contents
- Preface
- 1 Communication Competence in Groups
- 2 Groups as Systems
- 3 Meetings: Standard and Virtual
- 4 Group Development
- 5 Developing the Group Climate
- 6 Roles in Groups
- 7 Group Leadership
- 8 Developing Effective Teams
- 9 Defective Group Decision Making and Problem Solving
- 10 Effective Decision Making and Problem Solving
- 11 Power in Groups: A Central Dynamic
- 12 Conflict Management and Negotiation
- Appendix A: Group Oral Presentations
- Appendix B: Critical Thinking Revisited: Arguments and Fallacies
- Glossary
- References
- Index
- TABLE OF CONTENTS
- Preface
- Chapter 1: Communication Competence in Groups
- Myths about Communication
- Myth 1: Communication Is a Cure-all
- Myth 2: Communication Can Break Down
- Myth 3: Effective Communication Is Merely Skill Building
- Myth 4: 93% of Meaning Is Communicated Nonverbally
- Myth 5: Effective Communication Is Just Common Sense
- Communication Defined
- Communication as Transactional: Mutually Influential
- Communication as a Process: The Continuous Flow
- Communication as Sharing Meaning: Making Sense
- Verbal Communication: Telling It Like It Isn't
- Nonverbal Communication: Wordless Meaning
- Communication Competence
- Effectiveness: Achieving Goals
- A Matter of Degree: From Deficiency to Proficiency
- We (Not Me) Oriented: Primacy of Groups
- Appropriateness: Following the Rules
- Rule Violations: Consequential Effects
- Rule Changes: Context Specific
- Achieving Communication Competence
- Knowledge: Learning the Rules
- Skills: Showing, Not Just Knowing
- Sensitivity: Receptive Accuracy
- Commitment: A Passion for Excellence
- Ethics: The Right and Wrong of Communication
- Culture and Communication Competence
- Individualism-Collectivism Dimension: The Prime Directive
- Applying the Communication Competence Model: Several Steps
- Self-Assessment: Be Ye Individualist or Collectivist?
- Definition of a Group
- Groups: More than People Standing at a Bus Stop
- Interpersonal Communication and Public Speaking: Ungroups
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 2: Groups as Systems
- Interconnectedness of Parts
- Ripple Effect: A Chain Reaction
- Synergy: One Plus One Equals a Ton
- Negative Synergy: Results Beyond Bad
- Adaptability to a Changing Environment
- Dynamic Equilibrium: Regulating Stability and Change
- Dealing with Difficult Group Members: Disruptive Change
- Self-Assessment: Are You a Difficult Group Member?
- Boundary Control: Communication Methods for Regulating Input
- Physical Barriers: Protecting Group Space
- Psychological Barriers: Member in Name Only
- Linguistic Barriers: Having to Speak the Language
- Rules: Permission Not Granted
- Roles: Staying in Bounds
- Networks: Controlling Information and Interaction Flow
- Open and Closed Systems: Setting Effective Boundaries
- Influence of Size
- Group Size and Complexity
- Quantitative Complexity: Exponentially Complicated
- Complexity and Group Transactions: Size Matters
- An Organization: A Group of Groups
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 3: Meetings: Standard and Virtual
- Standard Meeting Preparation
- Clarify the Purpose: Avoid Aimlessness
- Create an Effective Meeting Agenda: Simple Steps
- Get There First: Expect Problems
- Conducting a Meeting
- Type of Meeting: Formal or Informal
- Begin on Time; End on Time: Punctuality Is a Virtue
- Communicate Ground Rules: Avoid Chaos
- Use the Best Processes: No One-Size-Fits-All
- Stay on Track: Parking Lots, Jellyfish, and Perception Checks
- Concluding the Meeting: Don't End with a Whimper
- After the Meeting: Clean-Up Time
- Participating in Meetings
- Be Prepared: Don't Act Like a Potted Plant
- WAIT: Avoid Stage Hogging
- Be Attentive: Monitor Your Nonverbal Communication
- Recognize Cultural Diversity: Is Silence Golden?
- Increase Participation: Constructive Engagement
- Virtual Meetings
- Types of Virtual Meetings: Audio and Visual
- Pros and Cons: A Mixed Bag
- Facilitating a Virtual Meeting: New Challenges
- Virtual Meeting Participation: A Few Unique Considerations
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 4: Group Development
- Primary Dimensions of Groups
- Task and Social Dimensions: Working and Relating
- Building Cohesiveness: Bringing Us Together
- Encourage Compatible Membership
- Develop Shared Goals
- Accomplish Tasks
- Develop a Positive History of Cooperation
- Increase Proximity
- Nurture Virtual Group Social Relations
- Periodic Phases of Group Development
- Forming: Gathering Members
- Reasons We Join Groups: Motivation
- Member Diversity: The Benefits and Challenges of Difference
- Storming: Feeling the Tension
- Primary Tension: Initial Uneasiness
- Secondary Tension: Later Stress and Strain
- Norming: Regulating the Group
- Types of Norms: Explicit and Implicit
- Degree of Conformity: Strength of Group Pressure
- Why We Conform: Fitting In
- Conditions for Conformity: When We Bow to Group Pressure
- Addressing Nonconformity: When Groups Get Tough
- Performing: Group Output
- Motivation to Perform: Social Loafing and Social Compensation
- Self-Assessment: Social Loafing
- When Groups Outperform Individuals: Three Heads Are Better than One
- When Individuals Outperform Groups: No Group Magic
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 5: Developing the Group Climate
- Positive versus Negative Climates
- Negativity Bias: Short-Circuiting a Positive Climate
- Positive Emphasis: The "Magic Ratio"
- Competition and Cooperation
- Definitions: Conceptual Clarity
- Constructive Competition: Tempering Hypercompetitiveness
- Cooperative Group Climates: Cultivating Positivity
- Communication and Group Climate
- Praise and Recognition: Basic Building Blocks
- Defensive and Supportive Communication: Shaping Climates
- Self-Assessment: Reactions to Defensive and Supportive Communication
- Criticism versus Description
- Control versus Problem Orientation
- Manipulation versus Assertiveness
- Indifference versus Empathy
- Superiority versus Equality
- Certainty versus Provisionalism
- Incivility versus Civility
- Listening: Enhancing Positivity
- Shift Response versus Support Response: Focusing on Me or Thee?
- Competitive Interrupting: Seizing the Floor
- Ambushing: Preparing Rebuttals
- Virtual Group Climate
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 6: Roles in Groups
- Influence of Roles
- Role Status: Playing by Hierarchical Rules
- Role Conflict: Torn Between Two Roles
- Role Reversal: When Students Become Teachers
- Types of Roles
- Task Roles: Focusing on Maximum Productivity
- Maintenance Roles: Focusing on Cohesiveness
- Disruptive Roles: Focusing on Self
- Self-Assessment: Playing by the Roles
- Role Emergence
- Group Endorsement: Accepting a Bid?
- Role Specialization: Settling into One's Primary Role?
- Role Adaptability
- Role Flexibility: Adapting to Context
- Role Fixation: Failure to Adapt
- Newcomers and System Disturbance
- Nature of the Group: The Challenge of Acceptance
- Group Socialization: Mutual Adaptation to Change
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 7: Group Leadership
- Definition of Leadership
- Leadership and Followership: Let's Dance
- Leader and Manager: Different Types of Influence
- Difference #1: Positional versus Interpersonal Influence
- Difference #2: Maintaining versus...
Details
Erscheinungsjahr: | 2022 |
---|---|
Fachbereich: | Kommunikationswissenschaften |
Genre: | Importe, Medienwissenschaften |
Rubrik: | Wissenschaften |
Medium: | Taschenbuch |
Inhalt: | Kartoniert / Broschiert |
ISBN-13: | 9780197602812 |
ISBN-10: | 0197602819 |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: | Rothwell, J. Dan |
Auflage: | 11 Revised edition |
Hersteller: | Oxford University Press Inc |
Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
Maße: | 190 x 236 x 21 mm |
Von/Mit: | J. Dan Rothwell |
Erscheinungsdatum: | 05.05.2022 |
Gewicht: | 0,756 kg |
Über den Autor
J. Dan Rothwell: Professor Emeritus and former chair of the Communication Studies Department at Cabrillo College. He has a B.A. in American History from the University of Portland (Oregon), an M.A. in Rhetoric and Public Address, and a Ph.D. in Communication Theory and Social Influence. His M.A. and Ph.D. are both from the University of Oregon. He is the author of four other books: Practically Speaking, In the Company of Others: An Introduction to Communication, Telling It Like It Isn't: Language Misuse and Malpractice, Interpersonal Communication: Influences and Alternatives (with James Costigan), and In Mixed Company: An Introduction to Group Communication.
Inhaltsverzeichnis
- Brief Contents
- Preface
- 1 Communication Competence in Groups
- 2 Groups as Systems
- 3 Meetings: Standard and Virtual
- 4 Group Development
- 5 Developing the Group Climate
- 6 Roles in Groups
- 7 Group Leadership
- 8 Developing Effective Teams
- 9 Defective Group Decision Making and Problem Solving
- 10 Effective Decision Making and Problem Solving
- 11 Power in Groups: A Central Dynamic
- 12 Conflict Management and Negotiation
- Appendix A: Group Oral Presentations
- Appendix B: Critical Thinking Revisited: Arguments and Fallacies
- Glossary
- References
- Index
- TABLE OF CONTENTS
- Preface
- Chapter 1: Communication Competence in Groups
- Myths about Communication
- Myth 1: Communication Is a Cure-all
- Myth 2: Communication Can Break Down
- Myth 3: Effective Communication Is Merely Skill Building
- Myth 4: 93% of Meaning Is Communicated Nonverbally
- Myth 5: Effective Communication Is Just Common Sense
- Communication Defined
- Communication as Transactional: Mutually Influential
- Communication as a Process: The Continuous Flow
- Communication as Sharing Meaning: Making Sense
- Verbal Communication: Telling It Like It Isn't
- Nonverbal Communication: Wordless Meaning
- Communication Competence
- Effectiveness: Achieving Goals
- A Matter of Degree: From Deficiency to Proficiency
- We (Not Me) Oriented: Primacy of Groups
- Appropriateness: Following the Rules
- Rule Violations: Consequential Effects
- Rule Changes: Context Specific
- Achieving Communication Competence
- Knowledge: Learning the Rules
- Skills: Showing, Not Just Knowing
- Sensitivity: Receptive Accuracy
- Commitment: A Passion for Excellence
- Ethics: The Right and Wrong of Communication
- Culture and Communication Competence
- Individualism-Collectivism Dimension: The Prime Directive
- Applying the Communication Competence Model: Several Steps
- Self-Assessment: Be Ye Individualist or Collectivist?
- Definition of a Group
- Groups: More than People Standing at a Bus Stop
- Interpersonal Communication and Public Speaking: Ungroups
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 2: Groups as Systems
- Interconnectedness of Parts
- Ripple Effect: A Chain Reaction
- Synergy: One Plus One Equals a Ton
- Negative Synergy: Results Beyond Bad
- Adaptability to a Changing Environment
- Dynamic Equilibrium: Regulating Stability and Change
- Dealing with Difficult Group Members: Disruptive Change
- Self-Assessment: Are You a Difficult Group Member?
- Boundary Control: Communication Methods for Regulating Input
- Physical Barriers: Protecting Group Space
- Psychological Barriers: Member in Name Only
- Linguistic Barriers: Having to Speak the Language
- Rules: Permission Not Granted
- Roles: Staying in Bounds
- Networks: Controlling Information and Interaction Flow
- Open and Closed Systems: Setting Effective Boundaries
- Influence of Size
- Group Size and Complexity
- Quantitative Complexity: Exponentially Complicated
- Complexity and Group Transactions: Size Matters
- An Organization: A Group of Groups
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 3: Meetings: Standard and Virtual
- Standard Meeting Preparation
- Clarify the Purpose: Avoid Aimlessness
- Create an Effective Meeting Agenda: Simple Steps
- Get There First: Expect Problems
- Conducting a Meeting
- Type of Meeting: Formal or Informal
- Begin on Time; End on Time: Punctuality Is a Virtue
- Communicate Ground Rules: Avoid Chaos
- Use the Best Processes: No One-Size-Fits-All
- Stay on Track: Parking Lots, Jellyfish, and Perception Checks
- Concluding the Meeting: Don't End with a Whimper
- After the Meeting: Clean-Up Time
- Participating in Meetings
- Be Prepared: Don't Act Like a Potted Plant
- WAIT: Avoid Stage Hogging
- Be Attentive: Monitor Your Nonverbal Communication
- Recognize Cultural Diversity: Is Silence Golden?
- Increase Participation: Constructive Engagement
- Virtual Meetings
- Types of Virtual Meetings: Audio and Visual
- Pros and Cons: A Mixed Bag
- Facilitating a Virtual Meeting: New Challenges
- Virtual Meeting Participation: A Few Unique Considerations
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 4: Group Development
- Primary Dimensions of Groups
- Task and Social Dimensions: Working and Relating
- Building Cohesiveness: Bringing Us Together
- Encourage Compatible Membership
- Develop Shared Goals
- Accomplish Tasks
- Develop a Positive History of Cooperation
- Increase Proximity
- Nurture Virtual Group Social Relations
- Periodic Phases of Group Development
- Forming: Gathering Members
- Reasons We Join Groups: Motivation
- Member Diversity: The Benefits and Challenges of Difference
- Storming: Feeling the Tension
- Primary Tension: Initial Uneasiness
- Secondary Tension: Later Stress and Strain
- Norming: Regulating the Group
- Types of Norms: Explicit and Implicit
- Degree of Conformity: Strength of Group Pressure
- Why We Conform: Fitting In
- Conditions for Conformity: When We Bow to Group Pressure
- Addressing Nonconformity: When Groups Get Tough
- Performing: Group Output
- Motivation to Perform: Social Loafing and Social Compensation
- Self-Assessment: Social Loafing
- When Groups Outperform Individuals: Three Heads Are Better than One
- When Individuals Outperform Groups: No Group Magic
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 5: Developing the Group Climate
- Positive versus Negative Climates
- Negativity Bias: Short-Circuiting a Positive Climate
- Positive Emphasis: The "Magic Ratio"
- Competition and Cooperation
- Definitions: Conceptual Clarity
- Constructive Competition: Tempering Hypercompetitiveness
- Cooperative Group Climates: Cultivating Positivity
- Communication and Group Climate
- Praise and Recognition: Basic Building Blocks
- Defensive and Supportive Communication: Shaping Climates
- Self-Assessment: Reactions to Defensive and Supportive Communication
- Criticism versus Description
- Control versus Problem Orientation
- Manipulation versus Assertiveness
- Indifference versus Empathy
- Superiority versus Equality
- Certainty versus Provisionalism
- Incivility versus Civility
- Listening: Enhancing Positivity
- Shift Response versus Support Response: Focusing on Me or Thee?
- Competitive Interrupting: Seizing the Floor
- Ambushing: Preparing Rebuttals
- Virtual Group Climate
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 6: Roles in Groups
- Influence of Roles
- Role Status: Playing by Hierarchical Rules
- Role Conflict: Torn Between Two Roles
- Role Reversal: When Students Become Teachers
- Types of Roles
- Task Roles: Focusing on Maximum Productivity
- Maintenance Roles: Focusing on Cohesiveness
- Disruptive Roles: Focusing on Self
- Self-Assessment: Playing by the Roles
- Role Emergence
- Group Endorsement: Accepting a Bid?
- Role Specialization: Settling into One's Primary Role?
- Role Adaptability
- Role Flexibility: Adapting to Context
- Role Fixation: Failure to Adapt
- Newcomers and System Disturbance
- Nature of the Group: The Challenge of Acceptance
- Group Socialization: Mutual Adaptation to Change
- Questions for Critical Thinkers
- TED Talks and YouTube Videos
- Video Case Studies
- Chapter 7: Group Leadership
- Definition of Leadership
- Leadership and Followership: Let's Dance
- Leader and Manager: Different Types of Influence
- Difference #1: Positional versus Interpersonal Influence
- Difference #2: Maintaining versus...
Details
Erscheinungsjahr: | 2022 |
---|---|
Fachbereich: | Kommunikationswissenschaften |
Genre: | Importe, Medienwissenschaften |
Rubrik: | Wissenschaften |
Medium: | Taschenbuch |
Inhalt: | Kartoniert / Broschiert |
ISBN-13: | 9780197602812 |
ISBN-10: | 0197602819 |
Sprache: | Englisch |
Einband: | Kartoniert / Broschiert |
Autor: | Rothwell, J. Dan |
Auflage: | 11 Revised edition |
Hersteller: | Oxford University Press Inc |
Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
Maße: | 190 x 236 x 21 mm |
Von/Mit: | J. Dan Rothwell |
Erscheinungsdatum: | 05.05.2022 |
Gewicht: | 0,756 kg |
Sicherheitshinweis