Zum Hauptinhalt springen Zur Suche springen Zur Hauptnavigation springen
Dekorationsartikel gehören nicht zum Leistungsumfang.
In Mixed Company 11e
Communicating in Small Groups and Teams
Taschenbuch von J. Dan Rothwell
Sprache: Englisch

102,95 €*

inkl. MwSt.

Versandkostenfrei per Post / DHL

Lieferzeit 1-2 Wochen

Produkt Anzahl: Gib den gewünschten Wert ein oder benutze die Schaltflächen um die Anzahl zu erhöhen oder zu reduzieren.
Kategorien:
Beschreibung
A brief, affordable text that combines theory, applications, and current research on small group communication through humor and a conversational style.
A brief, affordable text that combines theory, applications, and current research on small group communication through humor and a conversational style.
Über den Autor
J. Dan Rothwell: Professor Emeritus and former chair of the Communication Studies Department at Cabrillo College. He has a B.A. in American History from the University of Portland (Oregon), an M.A. in Rhetoric and Public Address, and a Ph.D. in Communication Theory and Social Influence. His M.A. and Ph.D. are both from the University of Oregon. He is the author of four other books: Practically Speaking, In the Company of Others: An Introduction to Communication, Telling It Like It Isn't: Language Misuse and Malpractice, Interpersonal Communication: Influences and Alternatives (with James Costigan), and In Mixed Company: An Introduction to Group Communication.
Inhaltsverzeichnis
  • Brief Contents

  • Preface

  • 1 Communication Competence in Groups

  • 2 Groups as Systems

  • 3 Meetings: Standard and Virtual

  • 4 Group Development

  • 5 Developing the Group Climate

  • 6 Roles in Groups

  • 7 Group Leadership

  • 8 Developing Effective Teams

  • 9 Defective Group Decision Making and Problem Solving

  • 10 Effective Decision Making and Problem Solving

  • 11 Power in Groups: A Central Dynamic

  • 12 Conflict Management and Negotiation

  • Appendix A: Group Oral Presentations

  • Appendix B: Critical Thinking Revisited: Arguments and Fallacies

  • Glossary

  • References

  • Index

  • TABLE OF CONTENTS

  • Preface

  • Chapter 1: Communication Competence in Groups

  • Myths about Communication

  • Myth 1: Communication Is a Cure-all

  • Myth 2: Communication Can Break Down

  • Myth 3: Effective Communication Is Merely Skill Building

  • Myth 4: 93% of Meaning Is Communicated Nonverbally

  • Myth 5: Effective Communication Is Just Common Sense

  • Communication Defined

  • Communication as Transactional: Mutually Influential

  • Communication as a Process: The Continuous Flow

  • Communication as Sharing Meaning: Making Sense

  • Verbal Communication: Telling It Like It Isn't

  • Nonverbal Communication: Wordless Meaning

  • Communication Competence

  • Effectiveness: Achieving Goals

  • A Matter of Degree: From Deficiency to Proficiency

  • We (Not Me) Oriented: Primacy of Groups

  • Appropriateness: Following the Rules

  • Rule Violations: Consequential Effects

  • Rule Changes: Context Specific

  • Achieving Communication Competence

  • Knowledge: Learning the Rules

  • Skills: Showing, Not Just Knowing

  • Sensitivity: Receptive Accuracy

  • Commitment: A Passion for Excellence

  • Ethics: The Right and Wrong of Communication

  • Culture and Communication Competence

  • Individualism-Collectivism Dimension: The Prime Directive

  • Applying the Communication Competence Model: Several Steps

  • Self-Assessment: Be Ye Individualist or Collectivist?

  • Definition of a Group

  • Groups: More than People Standing at a Bus Stop

  • Interpersonal Communication and Public Speaking: Ungroups

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 2: Groups as Systems

  • Interconnectedness of Parts

  • Ripple Effect: A Chain Reaction

  • Synergy: One Plus One Equals a Ton

  • Negative Synergy: Results Beyond Bad

  • Adaptability to a Changing Environment

  • Dynamic Equilibrium: Regulating Stability and Change

  • Dealing with Difficult Group Members: Disruptive Change

  • Self-Assessment: Are You a Difficult Group Member?

  • Boundary Control: Communication Methods for Regulating Input

  • Physical Barriers: Protecting Group Space

  • Psychological Barriers: Member in Name Only

  • Linguistic Barriers: Having to Speak the Language

  • Rules: Permission Not Granted

  • Roles: Staying in Bounds

  • Networks: Controlling Information and Interaction Flow

  • Open and Closed Systems: Setting Effective Boundaries

  • Influence of Size

  • Group Size and Complexity

  • Quantitative Complexity: Exponentially Complicated

  • Complexity and Group Transactions: Size Matters

  • An Organization: A Group of Groups

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 3: Meetings: Standard and Virtual

  • Standard Meeting Preparation

  • Clarify the Purpose: Avoid Aimlessness

  • Create an Effective Meeting Agenda: Simple Steps

  • Get There First: Expect Problems

  • Conducting a Meeting

  • Type of Meeting: Formal or Informal

  • Begin on Time; End on Time: Punctuality Is a Virtue

  • Communicate Ground Rules: Avoid Chaos

  • Use the Best Processes: No One-Size-Fits-All

  • Stay on Track: Parking Lots, Jellyfish, and Perception Checks

  • Concluding the Meeting: Don't End with a Whimper

  • After the Meeting: Clean-Up Time

  • Participating in Meetings

  • Be Prepared: Don't Act Like a Potted Plant

  • WAIT: Avoid Stage Hogging

  • Be Attentive: Monitor Your Nonverbal Communication

  • Recognize Cultural Diversity: Is Silence Golden?

  • Increase Participation: Constructive Engagement

  • Virtual Meetings

  • Types of Virtual Meetings: Audio and Visual

  • Pros and Cons: A Mixed Bag

  • Facilitating a Virtual Meeting: New Challenges

  • Virtual Meeting Participation: A Few Unique Considerations

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 4: Group Development

  • Primary Dimensions of Groups

  • Task and Social Dimensions: Working and Relating

  • Building Cohesiveness: Bringing Us Together

  • Encourage Compatible Membership

  • Develop Shared Goals

  • Accomplish Tasks

  • Develop a Positive History of Cooperation

  • Increase Proximity

  • Nurture Virtual Group Social Relations

  • Periodic Phases of Group Development

  • Forming: Gathering Members

  • Reasons We Join Groups: Motivation

  • Member Diversity: The Benefits and Challenges of Difference

  • Storming: Feeling the Tension

  • Primary Tension: Initial Uneasiness

  • Secondary Tension: Later Stress and Strain

  • Norming: Regulating the Group

  • Types of Norms: Explicit and Implicit

  • Degree of Conformity: Strength of Group Pressure

  • Why We Conform: Fitting In

  • Conditions for Conformity: When We Bow to Group Pressure

  • Addressing Nonconformity: When Groups Get Tough

  • Performing: Group Output

  • Motivation to Perform: Social Loafing and Social Compensation

  • Self-Assessment: Social Loafing

  • When Groups Outperform Individuals: Three Heads Are Better than One

  • When Individuals Outperform Groups: No Group Magic

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 5: Developing the Group Climate

  • Positive versus Negative Climates

  • Negativity Bias: Short-Circuiting a Positive Climate

  • Positive Emphasis: The "Magic Ratio"

  • Competition and Cooperation

  • Definitions: Conceptual Clarity

  • Constructive Competition: Tempering Hypercompetitiveness

  • Cooperative Group Climates: Cultivating Positivity

  • Communication and Group Climate

  • Praise and Recognition: Basic Building Blocks

  • Defensive and Supportive Communication: Shaping Climates

  • Self-Assessment: Reactions to Defensive and Supportive Communication

  • Criticism versus Description

  • Control versus Problem Orientation

  • Manipulation versus Assertiveness

  • Indifference versus Empathy

  • Superiority versus Equality

  • Certainty versus Provisionalism

  • Incivility versus Civility

  • Listening: Enhancing Positivity

  • Shift Response versus Support Response: Focusing on Me or Thee?

  • Competitive Interrupting: Seizing the Floor

  • Ambushing: Preparing Rebuttals

  • Virtual Group Climate

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 6: Roles in Groups

  • Influence of Roles

  • Role Status: Playing by Hierarchical Rules

  • Role Conflict: Torn Between Two Roles

  • Role Reversal: When Students Become Teachers

  • Types of Roles

  • Task Roles: Focusing on Maximum Productivity

  • Maintenance Roles: Focusing on Cohesiveness

  • Disruptive Roles: Focusing on Self

  • Self-Assessment: Playing by the Roles

  • Role Emergence

  • Group Endorsement: Accepting a Bid?

  • Role Specialization: Settling into One's Primary Role?

  • Role Adaptability

  • Role Flexibility: Adapting to Context

  • Role Fixation: Failure to Adapt

  • Newcomers and System Disturbance

  • Nature of the Group: The Challenge of Acceptance

  • Group Socialization: Mutual Adaptation to Change

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 7: Group Leadership

  • Definition of Leadership

  • Leadership and Followership: Let's Dance

  • Leader and Manager: Different Types of Influence

  • Difference #1: Positional versus Interpersonal Influence

  • Difference #2: Maintaining versus...
Details
Erscheinungsjahr: 2022
Fachbereich: Kommunikationswissenschaften
Genre: Importe, Medienwissenschaften
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780197602812
ISBN-10: 0197602819
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Rothwell, J. Dan
Auflage: 11 Revised edition
Hersteller: Oxford University Press Inc
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 190 x 236 x 21 mm
Von/Mit: J. Dan Rothwell
Erscheinungsdatum: 05.05.2022
Gewicht: 0,756 kg
Artikel-ID: 121197304
Über den Autor
J. Dan Rothwell: Professor Emeritus and former chair of the Communication Studies Department at Cabrillo College. He has a B.A. in American History from the University of Portland (Oregon), an M.A. in Rhetoric and Public Address, and a Ph.D. in Communication Theory and Social Influence. His M.A. and Ph.D. are both from the University of Oregon. He is the author of four other books: Practically Speaking, In the Company of Others: An Introduction to Communication, Telling It Like It Isn't: Language Misuse and Malpractice, Interpersonal Communication: Influences and Alternatives (with James Costigan), and In Mixed Company: An Introduction to Group Communication.
Inhaltsverzeichnis
  • Brief Contents

  • Preface

  • 1 Communication Competence in Groups

  • 2 Groups as Systems

  • 3 Meetings: Standard and Virtual

  • 4 Group Development

  • 5 Developing the Group Climate

  • 6 Roles in Groups

  • 7 Group Leadership

  • 8 Developing Effective Teams

  • 9 Defective Group Decision Making and Problem Solving

  • 10 Effective Decision Making and Problem Solving

  • 11 Power in Groups: A Central Dynamic

  • 12 Conflict Management and Negotiation

  • Appendix A: Group Oral Presentations

  • Appendix B: Critical Thinking Revisited: Arguments and Fallacies

  • Glossary

  • References

  • Index

  • TABLE OF CONTENTS

  • Preface

  • Chapter 1: Communication Competence in Groups

  • Myths about Communication

  • Myth 1: Communication Is a Cure-all

  • Myth 2: Communication Can Break Down

  • Myth 3: Effective Communication Is Merely Skill Building

  • Myth 4: 93% of Meaning Is Communicated Nonverbally

  • Myth 5: Effective Communication Is Just Common Sense

  • Communication Defined

  • Communication as Transactional: Mutually Influential

  • Communication as a Process: The Continuous Flow

  • Communication as Sharing Meaning: Making Sense

  • Verbal Communication: Telling It Like It Isn't

  • Nonverbal Communication: Wordless Meaning

  • Communication Competence

  • Effectiveness: Achieving Goals

  • A Matter of Degree: From Deficiency to Proficiency

  • We (Not Me) Oriented: Primacy of Groups

  • Appropriateness: Following the Rules

  • Rule Violations: Consequential Effects

  • Rule Changes: Context Specific

  • Achieving Communication Competence

  • Knowledge: Learning the Rules

  • Skills: Showing, Not Just Knowing

  • Sensitivity: Receptive Accuracy

  • Commitment: A Passion for Excellence

  • Ethics: The Right and Wrong of Communication

  • Culture and Communication Competence

  • Individualism-Collectivism Dimension: The Prime Directive

  • Applying the Communication Competence Model: Several Steps

  • Self-Assessment: Be Ye Individualist or Collectivist?

  • Definition of a Group

  • Groups: More than People Standing at a Bus Stop

  • Interpersonal Communication and Public Speaking: Ungroups

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 2: Groups as Systems

  • Interconnectedness of Parts

  • Ripple Effect: A Chain Reaction

  • Synergy: One Plus One Equals a Ton

  • Negative Synergy: Results Beyond Bad

  • Adaptability to a Changing Environment

  • Dynamic Equilibrium: Regulating Stability and Change

  • Dealing with Difficult Group Members: Disruptive Change

  • Self-Assessment: Are You a Difficult Group Member?

  • Boundary Control: Communication Methods for Regulating Input

  • Physical Barriers: Protecting Group Space

  • Psychological Barriers: Member in Name Only

  • Linguistic Barriers: Having to Speak the Language

  • Rules: Permission Not Granted

  • Roles: Staying in Bounds

  • Networks: Controlling Information and Interaction Flow

  • Open and Closed Systems: Setting Effective Boundaries

  • Influence of Size

  • Group Size and Complexity

  • Quantitative Complexity: Exponentially Complicated

  • Complexity and Group Transactions: Size Matters

  • An Organization: A Group of Groups

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 3: Meetings: Standard and Virtual

  • Standard Meeting Preparation

  • Clarify the Purpose: Avoid Aimlessness

  • Create an Effective Meeting Agenda: Simple Steps

  • Get There First: Expect Problems

  • Conducting a Meeting

  • Type of Meeting: Formal or Informal

  • Begin on Time; End on Time: Punctuality Is a Virtue

  • Communicate Ground Rules: Avoid Chaos

  • Use the Best Processes: No One-Size-Fits-All

  • Stay on Track: Parking Lots, Jellyfish, and Perception Checks

  • Concluding the Meeting: Don't End with a Whimper

  • After the Meeting: Clean-Up Time

  • Participating in Meetings

  • Be Prepared: Don't Act Like a Potted Plant

  • WAIT: Avoid Stage Hogging

  • Be Attentive: Monitor Your Nonverbal Communication

  • Recognize Cultural Diversity: Is Silence Golden?

  • Increase Participation: Constructive Engagement

  • Virtual Meetings

  • Types of Virtual Meetings: Audio and Visual

  • Pros and Cons: A Mixed Bag

  • Facilitating a Virtual Meeting: New Challenges

  • Virtual Meeting Participation: A Few Unique Considerations

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 4: Group Development

  • Primary Dimensions of Groups

  • Task and Social Dimensions: Working and Relating

  • Building Cohesiveness: Bringing Us Together

  • Encourage Compatible Membership

  • Develop Shared Goals

  • Accomplish Tasks

  • Develop a Positive History of Cooperation

  • Increase Proximity

  • Nurture Virtual Group Social Relations

  • Periodic Phases of Group Development

  • Forming: Gathering Members

  • Reasons We Join Groups: Motivation

  • Member Diversity: The Benefits and Challenges of Difference

  • Storming: Feeling the Tension

  • Primary Tension: Initial Uneasiness

  • Secondary Tension: Later Stress and Strain

  • Norming: Regulating the Group

  • Types of Norms: Explicit and Implicit

  • Degree of Conformity: Strength of Group Pressure

  • Why We Conform: Fitting In

  • Conditions for Conformity: When We Bow to Group Pressure

  • Addressing Nonconformity: When Groups Get Tough

  • Performing: Group Output

  • Motivation to Perform: Social Loafing and Social Compensation

  • Self-Assessment: Social Loafing

  • When Groups Outperform Individuals: Three Heads Are Better than One

  • When Individuals Outperform Groups: No Group Magic

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 5: Developing the Group Climate

  • Positive versus Negative Climates

  • Negativity Bias: Short-Circuiting a Positive Climate

  • Positive Emphasis: The "Magic Ratio"

  • Competition and Cooperation

  • Definitions: Conceptual Clarity

  • Constructive Competition: Tempering Hypercompetitiveness

  • Cooperative Group Climates: Cultivating Positivity

  • Communication and Group Climate

  • Praise and Recognition: Basic Building Blocks

  • Defensive and Supportive Communication: Shaping Climates

  • Self-Assessment: Reactions to Defensive and Supportive Communication

  • Criticism versus Description

  • Control versus Problem Orientation

  • Manipulation versus Assertiveness

  • Indifference versus Empathy

  • Superiority versus Equality

  • Certainty versus Provisionalism

  • Incivility versus Civility

  • Listening: Enhancing Positivity

  • Shift Response versus Support Response: Focusing on Me or Thee?

  • Competitive Interrupting: Seizing the Floor

  • Ambushing: Preparing Rebuttals

  • Virtual Group Climate

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 6: Roles in Groups

  • Influence of Roles

  • Role Status: Playing by Hierarchical Rules

  • Role Conflict: Torn Between Two Roles

  • Role Reversal: When Students Become Teachers

  • Types of Roles

  • Task Roles: Focusing on Maximum Productivity

  • Maintenance Roles: Focusing on Cohesiveness

  • Disruptive Roles: Focusing on Self

  • Self-Assessment: Playing by the Roles

  • Role Emergence

  • Group Endorsement: Accepting a Bid?

  • Role Specialization: Settling into One's Primary Role?

  • Role Adaptability

  • Role Flexibility: Adapting to Context

  • Role Fixation: Failure to Adapt

  • Newcomers and System Disturbance

  • Nature of the Group: The Challenge of Acceptance

  • Group Socialization: Mutual Adaptation to Change

  • Questions for Critical Thinkers

  • TED Talks and YouTube Videos

  • Video Case Studies

  • Chapter 7: Group Leadership

  • Definition of Leadership

  • Leadership and Followership: Let's Dance

  • Leader and Manager: Different Types of Influence

  • Difference #1: Positional versus Interpersonal Influence

  • Difference #2: Maintaining versus...
Details
Erscheinungsjahr: 2022
Fachbereich: Kommunikationswissenschaften
Genre: Importe, Medienwissenschaften
Rubrik: Wissenschaften
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9780197602812
ISBN-10: 0197602819
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Rothwell, J. Dan
Auflage: 11 Revised edition
Hersteller: Oxford University Press Inc
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 190 x 236 x 21 mm
Von/Mit: J. Dan Rothwell
Erscheinungsdatum: 05.05.2022
Gewicht: 0,756 kg
Artikel-ID: 121197304
Sicherheitshinweis