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Beschreibung

Introduction to Hospitality is a lively, comprehensive survey of hospitality, the world's largest industry, designed for tomorrow's leaders. You'll explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas.

A core goal of this text is to help you advance your hospitality career. In that spirit, Author John Walker offers you lively material and interesting features to facilitate the learning process.

The 9th Edition maintains its five-part organization and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.

Introduction to Hospitality is a lively, comprehensive survey of hospitality, the world's largest industry, designed for tomorrow's leaders. You'll explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas.

A core goal of this text is to help you advance your hospitality career. In that spirit, Author John Walker offers you lively material and interesting features to facilitate the learning process.

The 9th Edition maintains its five-part organization and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.

Über den Autor
About our author

Dr. John R. Walker, DBA, FMP, CHA, is the McKibbon Professor of Hotel and Restaurant Management at the University of South Florida and a Fulbright Senior Specialist. John's years of industry experience began with management training at the Savoy Hotel London. This was followed by terms as food and beverage manager, assistant rooms division manager, catering manager, and general manager with Grand Metropolitan Hotels, Selsdon Park Hotel, Rank Hotels, Inter-Continental Hotels and the Coral Reef Resort, Barbados, West Indies.

John has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in The Cornell Hotel Restaurant Administration Quarterly, The Hospitality Educators Journal, and the New York Times. He is a 10-time recipient of the President's Award for teaching, scholarship and service, and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications.

John is an editorial advisory board member for Progress in Tourism and Hospitality Research. He is a past president of the Pacific Chapter of the Council on Hotel, Restaurant, and Institutional Education (CHRIE). He is a certified hotel administrator (CHA) and a certified foodservice management professional (FMP).

John is married to Josielyn T. Walker, and they have twins, Christopher and Selina. The Walkers live in Sarasota, Florida.

Inhaltsverzeichnis
PART I: INTRODUCING HOSPITALITY AND LODGING
  1. Introducing Hospitality
  2. The Hotel Business
  3. Rooms Division
  4. Hotel Food and Beverage
PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
  • Beverages
  • The Restaurant Business
  • Restaurant Management
  • Managed Services
  • PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
  • Tourism
  • Recreation, Attractions, and Clubs
  • Gaming Entertainment
  • Cruising
  • PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
  • Meetings, Conventions, and Expositions
  • Events
  • Leadership, Management, and Marketing
  • PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
  • Planning
  • Organizing
  • Communication and Decision-Making
  • Control
  • Details
    Erscheinungsjahr: 2025
    Fachbereich: Einzelne Wirtschaftszweige
    Genre: Importe, Wirtschaft
    Rubrik: Recht & Wirtschaft
    Medium: Taschenbuch
    Inhalt: 448 S.
    ISBN-13: 9781292469836
    ISBN-10: 1292469838
    Sprache: Englisch
    Einband: Kartoniert / Broschiert
    Autor: Walker, John
    Walker, John R.
    Auflage: 9. Auflage
    Hersteller: Pearson
    Pearson Education Limited
    Verantwortliche Person für die EU: Pearson Studium im Verlag Pearson Benelux B.V. Zweigniederla, Sankt-Martin-Str. 82, D-81541 München, buchhandel@pearson.com
    Maße: 275 x 216 x 30 mm
    Von/Mit: John Walker (u. a.)
    Erscheinungsdatum: 29.09.2025
    Gewicht: 0,978 kg
    Artikel-ID: 133591244

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