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Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You'll learn just what makes them tick--they're definitely not the workers of yesteryear--and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You'll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won't they use the phone?
Millennials are the product of a different time, with different values, different motivations, and different wants--and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they're really capable of.
* Learn how Millennials are changing the way work gets done
* Understand new motivations, attitudes, values, and drive
* Recruit, motivate, engage, and retain incredible emerging talent
* Discover the keys to optimal Millennial management
The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats--but the that couldn't be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management--if you're not getting what you need from your Millennials, it's time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.
Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You'll learn just what makes them tick--they're definitely not the workers of yesteryear--and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You'll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won't they use the phone?
Millennials are the product of a different time, with different values, different motivations, and different wants--and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they're really capable of.
* Learn how Millennials are changing the way work gets done
* Understand new motivations, attitudes, values, and drive
* Recruit, motivate, engage, and retain incredible emerging talent
* Discover the keys to optimal Millennial management
The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats--but the that couldn't be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management--if you're not getting what you need from your Millennials, it's time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.
Hannah L. Ubl is the Research Director at BridgeWorks and transforms data into stories for the masses. Lisa X. Walden is the Communications Director at BridgeWorks where she delivers compelling, breakthrough generational content. Debra Arbit is CEO of BridgeWorks: a generational consulting company ([...]
Introduction 1
About This Book 2
Foolish Assumptions 3
Conventions Used in This Book 3
Icons Used in This Book 3
Beyond the Book 4
Where to Go from Here 4
Part 1: Getting Started with Managing Millennials 7
Chapter 1: Confronting the Millennial Management Challenge 9
Pinpointing Millennials on the Generational Timeline 10
Spotting the Coming Sea of Change in the Workforce 14
Anticipating the silver tsunami: Baby Boomer retirement 14
Forecasting the perfect storm of Gen X 15
Tracking the tidal wave of Millennials in the workforce 17
Anticipating Gen Edgers on the horizon 18
Getting Grounded in Millennials 101 18
Identifying common traits 19
Identifying common values 21
Gaining insight into what Millennials think of themselves 21
Steering clear of stereotypes 22
Combating Millennial fatigue 24
Recognizing that not all Millennials are the same 24
Differentiating a bad employee from a Millennial 25
Identifying and Navigating Generational Clash Points 26
Discovering What Managers Love About Their Millennials 27
Paving the Path to the Workforce of the Future 28
Chapter 2: Harnessing Generational Theory to Guide Your Management Practice 31
Wrapping Your Brain around the Generations Topic 32
Divvying up what the gen topic is and isn't 32
Grasping the essential tenants 33
Classifying the different generations 35
Linking generations to events and conditions 36
Overcoming the "Yea, Buts ." 39
Comparing two key perspectives: Sociology versus psychology 40
Contrasting the concepts of life stage and generations 41
Understanding that the exception proves the rule 43
Differentiating between stereotyping and recognizing patterns 44
Taking the negative to a positive 45
Using Generational Theory to Build a Better Workplace 46
Impacting the bottom line 46
Turning the "what" into "so what" 48
Chapter 3: Breaking into the Millennial Mind 49
Viewing Millennials as Whole Beings 50
Differing depictions of Millennials 50
Finding the why behind the what 51
Why You Are Who You Are: Taking a Look at the Formative Years 52
Uncovering the impact of technology 54
Dissecting the "upgrade cycle" generation 61
Tracking the influence of social media: from Friendster to Snapchat 65
Checking Out the Messages that Mold Millennials 71
Gaining insight into the effects of the self-esteem movement 71
Getting behind the idea that there truly is no "I" in "team" 75
Globalization: Understanding a generation that knows no borders 77
Feeling the impact of homeland violence 79
Reeling from the economic roller coaster 81
Exploring Millennial Values 83
Breaking the Mold: Rejecting Millennial Stereotypes 84
Chapter 4: Discovering How Millennials Differ from Boomers and Gen Xers 87
Breaking into the Baby Boomer Mind 88
Getting the 411 on Boomers 88
Exploring where Baby Boomers came from (and how it compares to Millennials) 90
Discovering Baby Boomer workplace traits and what they mean for managers 94
Exploring Baby Boomer values and how they influence work style 97
Breaking into the Gen X Mind 98
Getting the Scoop on Generation X 98
Looking at where Xers came from (and comparing it to Millennials) 100
Discovering Xer workplace traits and what they mean for managers 102
Exploring Xer values and how they influence work style 105
Comparing Traits and Values Across Generations 106
Chapter 5: Managing through Your Generational Lens 109
The Parent Trap: What Happens When Boomers Manage Millennials 110
Capitalizing on the unique Boomer/Millennial alliance in managing 112
Avoiding common mistakes 112
The Annoying Little Sibling: Why Xers Struggle to Manage Millennials 114
Taking advantage of the natural alignments of Xers and Millennials 115
Navigating through the inevitable collisions 116
The Twin: Why Millennials Managing Millennials Is Not All Smooth Sailing 117
Unleashing the power of the Millennial-Millennial relationship 118
Easing challenges of managing someone in your own generation 119
Part 2: Navigating Potential Clash Points 121
Chapter 6: Adapting to Changes in Organizational Structure . . . The World Is Flat 123
Transitioning from Hierarchy to Network 124
Embracing the changing nature of the org chart 126
Explaining to Millennials the long-standing merits of the traditional structure 128
Managing the generation who grew up tweeting the POTUS 129
Understanding the upgrade cycle at work 130
Looking at Transparency in a Networked Structure 132
Using Your Adapted Organizational Structure to Recruit, Retain, and Engage 134
Utilizing your brand story over brand reputation 135
Creating the perfect open-door policy 136
Inviting Millennial input from day one 137
Motivating through career progression without promotion 138
Engaging alumni employees 139
Dealing with Special Circumstances 140
Managing Millennials remotely 141
Working in an extremely traditional environment 142
Working in an extremely nontraditional environment 143
Chapter 7: Encouraging and Facilitating Collaboration - Go Team! 145
Shifting Your Perspective on Collaboration 146
Boomers: Come together, right now 146
Gen Xers: Stop, collaborate, and listen 147
Millennials: We belong together 147
Reconciling Differences: Independent Xers versus Collaborative Millennials 148
Looking through Gen Xers' eyes 149
Seeing Millennials' viewpoint 149
Finding the right ways to manage collaboration 150
Understanding what Millennials really want when they ask to collaborate 151
Helping Millennials do independent work 152
Onboarding Millennials 154
Training Millennials 156
Mentoring Millennials and Vice Versa 157
Checking out the Millennial mentor and mentee roles 158
Establishing effective mentorship guidelines 159
Harnessing the power of reverse mentorship 160
Building a Collaborative Infrastructure 161
The changing physical office space 161
Utilizing instant messaging as a key workplace tool 164
Collaborating from afar 165
Chapter 8: Supercharging Your Feedback Loop Gold Stars Abound! 167
Giving Feedback in the Instantaneous Age 168
Speed: I can't wait a year for feedback 168
Frequency: I want to be kept in the loop 169
Transparency: I want the whole truth 169
Avoiding potential drawbacks of the instant feedback style 169
Rethinking the Review Session 170
Knowing what works for Millennials 171
Differentiating between formal and informal feedback 172
Determining the right frequency 174
Mastering the compliment sandwich (hold the cheese) 175
Avoiding the "participation trophy" mindset 177
Ditching the "but I had to figure it out on my own" mindset 178
What are the best of the best doing? 180
Realizing that Feedback Is a Two-Way Street 182
Ignoring your inner voice ("But in my day, I never gave my manager feedback!") 182
Soliciting valuable input 183
How to stop (or at least control) the floodgates 184
Acting More Like a Coach Than a Boss 185
Common Feedback Troubleshooting 185
Delivering tough feedback 186
What to do if a Millennial cries 187
What if Mom and Dad get involved? 188
I think my Millennial is about to quit 189
Chapter 9: Motivating Millennials - Generation "Why?" 191
Managing for Meaning 192
Looking back across generations 192
Connecting the dots for Millennials 194
What if the job isn't particularly meaningful? 195
Engaging in philanthropy 196
Compensating the Noncompensation Generation 198
Finding out why compensation isn't enough 198
What is it with YOLO? 201
Rewarding Millennials 202
Making the most of the almighty dollar 202
Rewarding the individual versus the team 203
Finding nonmonetary rewards that motivate 204
Giving Millennials shareable work moments 206
Helping Millennials find their squad 207
Giving 'em a buddy 207
Offering up office extracurriculars 208
Chapter 10: Dropping Workplace Formalities: Let's Be Friends 209
Distinguishing Between Formality at Work and Work Ethic 210
Checking out work-ethic mindset through the ages 210
Unpacking the impact of dress code 212
Turning off the clock: The impact of work hours 216
Working hard or hardly working 222
Drawing the Fine Line Between Manager and Friend 223
Telling Millennials when it's just TMI! 224
Navigating social media 225
Explaining work social events to Millennials 225
Placing boundaries where needed 226
Channeling Your Inner Emily Post: Communication Etiquette 227
Accepting the habit of multitasking and its side effects 228
Understanding (and accepting) why Millennials won't pick up the phone 229
Figuring out who needs to adjust 231
Part 3: Accommodating Individual Differences Among the Millennial Masses 233
Chapter 11: Managing Millennials 'Round the World 235
Viewing Generational Theory through a Global Lens 236
...| Erscheinungsjahr: | 2017 |
|---|---|
| Fachbereich: | Management |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | 432 S. |
| ISBN-13: | 9781119310228 |
| ISBN-10: | 1119310229 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Ubl, Hannah L
Walden, Lisa X Arbit, Debra |
| Hersteller: |
Wiley
John Wiley & Sons |
| Verantwortliche Person für die EU: | Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, product-safety@wiley.com |
| Maße: | 234 x 185 x 25 mm |
| Von/Mit: | Hannah L Ubl (u. a.) |
| Erscheinungsdatum: | 24.04.2017 |
| Gewicht: | 0,567 kg |
Hannah L. Ubl is the Research Director at BridgeWorks and transforms data into stories for the masses. Lisa X. Walden is the Communications Director at BridgeWorks where she delivers compelling, breakthrough generational content. Debra Arbit is CEO of BridgeWorks: a generational consulting company ([...]
Introduction 1
About This Book 2
Foolish Assumptions 3
Conventions Used in This Book 3
Icons Used in This Book 3
Beyond the Book 4
Where to Go from Here 4
Part 1: Getting Started with Managing Millennials 7
Chapter 1: Confronting the Millennial Management Challenge 9
Pinpointing Millennials on the Generational Timeline 10
Spotting the Coming Sea of Change in the Workforce 14
Anticipating the silver tsunami: Baby Boomer retirement 14
Forecasting the perfect storm of Gen X 15
Tracking the tidal wave of Millennials in the workforce 17
Anticipating Gen Edgers on the horizon 18
Getting Grounded in Millennials 101 18
Identifying common traits 19
Identifying common values 21
Gaining insight into what Millennials think of themselves 21
Steering clear of stereotypes 22
Combating Millennial fatigue 24
Recognizing that not all Millennials are the same 24
Differentiating a bad employee from a Millennial 25
Identifying and Navigating Generational Clash Points 26
Discovering What Managers Love About Their Millennials 27
Paving the Path to the Workforce of the Future 28
Chapter 2: Harnessing Generational Theory to Guide Your Management Practice 31
Wrapping Your Brain around the Generations Topic 32
Divvying up what the gen topic is and isn't 32
Grasping the essential tenants 33
Classifying the different generations 35
Linking generations to events and conditions 36
Overcoming the "Yea, Buts ." 39
Comparing two key perspectives: Sociology versus psychology 40
Contrasting the concepts of life stage and generations 41
Understanding that the exception proves the rule 43
Differentiating between stereotyping and recognizing patterns 44
Taking the negative to a positive 45
Using Generational Theory to Build a Better Workplace 46
Impacting the bottom line 46
Turning the "what" into "so what" 48
Chapter 3: Breaking into the Millennial Mind 49
Viewing Millennials as Whole Beings 50
Differing depictions of Millennials 50
Finding the why behind the what 51
Why You Are Who You Are: Taking a Look at the Formative Years 52
Uncovering the impact of technology 54
Dissecting the "upgrade cycle" generation 61
Tracking the influence of social media: from Friendster to Snapchat 65
Checking Out the Messages that Mold Millennials 71
Gaining insight into the effects of the self-esteem movement 71
Getting behind the idea that there truly is no "I" in "team" 75
Globalization: Understanding a generation that knows no borders 77
Feeling the impact of homeland violence 79
Reeling from the economic roller coaster 81
Exploring Millennial Values 83
Breaking the Mold: Rejecting Millennial Stereotypes 84
Chapter 4: Discovering How Millennials Differ from Boomers and Gen Xers 87
Breaking into the Baby Boomer Mind 88
Getting the 411 on Boomers 88
Exploring where Baby Boomers came from (and how it compares to Millennials) 90
Discovering Baby Boomer workplace traits and what they mean for managers 94
Exploring Baby Boomer values and how they influence work style 97
Breaking into the Gen X Mind 98
Getting the Scoop on Generation X 98
Looking at where Xers came from (and comparing it to Millennials) 100
Discovering Xer workplace traits and what they mean for managers 102
Exploring Xer values and how they influence work style 105
Comparing Traits and Values Across Generations 106
Chapter 5: Managing through Your Generational Lens 109
The Parent Trap: What Happens When Boomers Manage Millennials 110
Capitalizing on the unique Boomer/Millennial alliance in managing 112
Avoiding common mistakes 112
The Annoying Little Sibling: Why Xers Struggle to Manage Millennials 114
Taking advantage of the natural alignments of Xers and Millennials 115
Navigating through the inevitable collisions 116
The Twin: Why Millennials Managing Millennials Is Not All Smooth Sailing 117
Unleashing the power of the Millennial-Millennial relationship 118
Easing challenges of managing someone in your own generation 119
Part 2: Navigating Potential Clash Points 121
Chapter 6: Adapting to Changes in Organizational Structure . . . The World Is Flat 123
Transitioning from Hierarchy to Network 124
Embracing the changing nature of the org chart 126
Explaining to Millennials the long-standing merits of the traditional structure 128
Managing the generation who grew up tweeting the POTUS 129
Understanding the upgrade cycle at work 130
Looking at Transparency in a Networked Structure 132
Using Your Adapted Organizational Structure to Recruit, Retain, and Engage 134
Utilizing your brand story over brand reputation 135
Creating the perfect open-door policy 136
Inviting Millennial input from day one 137
Motivating through career progression without promotion 138
Engaging alumni employees 139
Dealing with Special Circumstances 140
Managing Millennials remotely 141
Working in an extremely traditional environment 142
Working in an extremely nontraditional environment 143
Chapter 7: Encouraging and Facilitating Collaboration - Go Team! 145
Shifting Your Perspective on Collaboration 146
Boomers: Come together, right now 146
Gen Xers: Stop, collaborate, and listen 147
Millennials: We belong together 147
Reconciling Differences: Independent Xers versus Collaborative Millennials 148
Looking through Gen Xers' eyes 149
Seeing Millennials' viewpoint 149
Finding the right ways to manage collaboration 150
Understanding what Millennials really want when they ask to collaborate 151
Helping Millennials do independent work 152
Onboarding Millennials 154
Training Millennials 156
Mentoring Millennials and Vice Versa 157
Checking out the Millennial mentor and mentee roles 158
Establishing effective mentorship guidelines 159
Harnessing the power of reverse mentorship 160
Building a Collaborative Infrastructure 161
The changing physical office space 161
Utilizing instant messaging as a key workplace tool 164
Collaborating from afar 165
Chapter 8: Supercharging Your Feedback Loop Gold Stars Abound! 167
Giving Feedback in the Instantaneous Age 168
Speed: I can't wait a year for feedback 168
Frequency: I want to be kept in the loop 169
Transparency: I want the whole truth 169
Avoiding potential drawbacks of the instant feedback style 169
Rethinking the Review Session 170
Knowing what works for Millennials 171
Differentiating between formal and informal feedback 172
Determining the right frequency 174
Mastering the compliment sandwich (hold the cheese) 175
Avoiding the "participation trophy" mindset 177
Ditching the "but I had to figure it out on my own" mindset 178
What are the best of the best doing? 180
Realizing that Feedback Is a Two-Way Street 182
Ignoring your inner voice ("But in my day, I never gave my manager feedback!") 182
Soliciting valuable input 183
How to stop (or at least control) the floodgates 184
Acting More Like a Coach Than a Boss 185
Common Feedback Troubleshooting 185
Delivering tough feedback 186
What to do if a Millennial cries 187
What if Mom and Dad get involved? 188
I think my Millennial is about to quit 189
Chapter 9: Motivating Millennials - Generation "Why?" 191
Managing for Meaning 192
Looking back across generations 192
Connecting the dots for Millennials 194
What if the job isn't particularly meaningful? 195
Engaging in philanthropy 196
Compensating the Noncompensation Generation 198
Finding out why compensation isn't enough 198
What is it with YOLO? 201
Rewarding Millennials 202
Making the most of the almighty dollar 202
Rewarding the individual versus the team 203
Finding nonmonetary rewards that motivate 204
Giving Millennials shareable work moments 206
Helping Millennials find their squad 207
Giving 'em a buddy 207
Offering up office extracurriculars 208
Chapter 10: Dropping Workplace Formalities: Let's Be Friends 209
Distinguishing Between Formality at Work and Work Ethic 210
Checking out work-ethic mindset through the ages 210
Unpacking the impact of dress code 212
Turning off the clock: The impact of work hours 216
Working hard or hardly working 222
Drawing the Fine Line Between Manager and Friend 223
Telling Millennials when it's just TMI! 224
Navigating social media 225
Explaining work social events to Millennials 225
Placing boundaries where needed 226
Channeling Your Inner Emily Post: Communication Etiquette 227
Accepting the habit of multitasking and its side effects 228
Understanding (and accepting) why Millennials won't pick up the phone 229
Figuring out who needs to adjust 231
Part 3: Accommodating Individual Differences Among the Millennial Masses 233
Chapter 11: Managing Millennials 'Round the World 235
Viewing Generational Theory through a Global Lens 236
...| Erscheinungsjahr: | 2017 |
|---|---|
| Fachbereich: | Management |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | 432 S. |
| ISBN-13: | 9781119310228 |
| ISBN-10: | 1119310229 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Ubl, Hannah L
Walden, Lisa X Arbit, Debra |
| Hersteller: |
Wiley
John Wiley & Sons |
| Verantwortliche Person für die EU: | Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, product-safety@wiley.com |
| Maße: | 234 x 185 x 25 mm |
| Von/Mit: | Hannah L Ubl (u. a.) |
| Erscheinungsdatum: | 24.04.2017 |
| Gewicht: | 0,567 kg |
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