Mastering the Travel Intermediaries

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Sprache: Englisch

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Beschreibung

This book chronicles the role of travel intermediaries: global distribution systems (GDS), travel management companies (TMC), and online travel agencies (OTA) in the distribution of travel products. The book covers the historical development of these intermediaries and explores their current state and future prospects. Almost six decades after the introduction of computerized reservations systems and four decades after the introduction of Global Distribution Systems that allowed travel agents to make automated airline bookings, the distribution of air products is amid a major transition. A fundamental change is pricing power, which shifts from the GDSs to the airlines for the indirect channel. These changes are driven by advancements in technology, market economics, and airline cost controls, leading to the emergence of new revenue models that will permanently alter the landscape of air distribution. As a result, travel intermediaries are experiencing the effects of these turbulenttimes and must adopt innovative approaches and initiatives to adapt and transform their business models rather than maintaining the status quo. In addition to the ongoing transformation, over the next decade, the advancements in emerging technologies like blockchain and decentralized digital identity will further revolutionize the distribution landscape across all sectors of the travel industry.

Über den Autor

Ben Vinod has worked in the travel industry for over three decades. He served as Vice President of Pricing, Yield Management, and Inventory Control at American Airlines Decision Technologies (1993 - 1999) and as Senior Vice President and Chief Scientist at Sabre (2008 - 2020) focused on innovation and thought leadership in pioneering advanced solutions for travel. He is a co-founder and Chief Operating Officer at Charter and Go. Ben Vinod has published over 50 articles in academic and trade journals, is a member of AGIFORS, and serves on the editorial board of the Journal of Revenue and Pricing Management.

Inhaltsverzeichnis

An Introduction to Travel Intermediaries.- Origins of the Global Distribution Systems (1925 - 1983).- GDS: Platform Power (1984 - 1995).- GDS: The Internet, New Channels and Transparency (1996 - 2011).- Scale Matters: GDS Air Shopping.- GDS: The Turbulent Years (2012 - Present).- The Impact of Evolving Business Models on Global Distribution Systems.- A Fast Response System: Airline Shopping in a NDC World.- Offer Management, Dynamic Pricing, and Order Management.- Origins of Online Travel Agencies.- Hotel Bookings and the Dominance of the OTAs.- Customer Trust and NDC.- The Impact of Emerging Technologies on Intermediaries.- Future State

Details

Erscheinungsjahr:	2025
Fachbereich:	Einzelne Wirtschaftszweige
Genre:	Recht , Sozialwissenschaften , Wirtschaft
Rubrik:	Recht & Wirtschaft
Medium:	Taschenbuch
Reihe:	Management for Professionals
Inhalt:	xxxi 478 S. 8 s/w Illustr. 92 farbige Illustr. 478 p. 100 illus. 92 illus. in color.
ISBN-13:	9783031515262
ISBN-10:	3031515269
Sprache:	Englisch
Herstellernummer:	89284894
Einband:	Kartoniert / Broschiert
Autor:	Vinod, Ben
Hersteller:	Springer Springer International Publishing AG Management for Professionals
Verantwortliche Person für die EU:	Springer Verlag GmbH, Tiergartenstr. 17, D-69121 Heidelberg, juergen.hartmann@springer.com
Maße:	235 x 155 x 28 mm
Von/Mit:	Ben Vinod
Erscheinungsdatum:	26.06.2025
Gewicht:	0,768 kg