Neil Thompson: People Skills | Taschenbuch

Cover: 9781352012248 | People Skills | Neil Thompson | Taschenbuch | Bloomsbury 3PL | 2021

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Sprache: Englisch

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Beschreibung

This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader.

Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

Über den Autor

Neil Thompson

Zusammenfassung

An interdisciplinary text that can be used across social working, nursing and other health professions

Inhaltsverzeichnis

Introduction
Part I: Personal effectiveness
1. Self-awareness
2. Time management
3. Stress management
4. Information management
5. Assertiveness
6. Beating the bully
7. Using supervision
8. Being creative
9. Continuous professional development
10. Being realistic and resilient
Part II: Interaction skills
11. Valuing diversity
12. Verbal communication
13. Nonverbal communication
14. Written communication
15. Interviewing
16. Influencing skills
17. Leadership
18. Handling feelings
19. Managing conflict
20. Multidisciplinary working
Part III: Intervention skills
21. Anti-discriminatory practice
22. Being systematic
23. Assessment
24. Planning
25. Decision making
26. Managing risk
27. Review and evaluation
28. Ending
29. Responding to trauma: promoting healing and recovery
30. Reflective practice
Conclusion.

Details

Erscheinungsjahr:	2021
Fachbereich:	Allgemeines
Genre:	Erziehung & Bildung , Importe
Rubrik:	Sozialwissenschaften
Thema:	Lexika
Medium:	Taschenbuch
Reihe:	Bloomsbury 3PL
Inhalt:	Einband - flex.(Paperback)
ISBN-13:	9781352012248
ISBN-10:	1352012243
Sprache:	Englisch
Einband:	Kartoniert / Broschiert
Autor:	Thompson, Neil
Hersteller:	Macmillan Education Bloomsbury Publishing PLC Bloomsbury 3PL
Verantwortliche Person für die EU:	Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße:	235 x 155 x 17 mm
Von/Mit:	Neil Thompson
Erscheinungsdatum:	06.03.2021
Gewicht:	0,499 kg