Margaret Thorsborne is the Managing Director of Transformative Justice Australia (Queensland) and Thorsborne and Associates in London, UK, a company committed to improving the way people relate to each other in the workplace, schools and other communities. With Peta Blood, Margaret co-founded Restorative Practices International (RPI), the world's first international membership organization for restorative practitioners. Margaret lives on the Sunshine Coast in Australia.

Acknowledgements; Foreword; Introduction; Part A. 1. Restorative Approaches and Changing Behavior; 2. Proactive Classroom Meetings; 3. Classroom Conferencing; 4. Conversations along the Continuum: Keeping the small things small; Part B. 5. Decision making: responding to serious harm; 6. Conference preparation; 7. Facilitating the conference; 8. Managing the Emotional Dynamics; 9. After the conference; 10. Responding to bullying; 11. What if?; Appendix; Conference Preparation checklist; Information for conference participants; Sample Letter to Parents; Formal Conference Script; Informal Conference Script; No Blame Classroom Conference Script; Incident -based Classroom Conference Script; Conference Agreement (blank); Conference Evaluation Sheet; Asking good questions; Recommended Reading and Resources; About the Authors