Kate Pearlman-Shaw specialises in helping leaders to change their behaviours. She worked for 18 years as a UK Clinical Psychologist and leader, and has spent the past 20 years working internationally as a leadership development coach and facilitator for private and public sector organisations. She is a double Chartered Psychologist with the British Psychological Society, both as a Coaching Psychologist and a Clinical Psychologist.

Section 1: The Three Base Models 1. Model 1: The Neurobiology of Leadership 2. Model 2: The Mechanics of Communication: The 'Egostates'3. Model 3: The Psychology of How Humans Adapt to Change: The Transition Tasks Section 2: Applying the Neurobiology 4. How Do I Keep My Brain Working at Work? The Neurobiology of Resilience: Avoiding Burnout in Today's Workplace5. How Do Get the Best from Someone? Understanding Individual Neurobiology: Avoiding Threat and Building Rewards: The 7 Types 6. How Do I Manage in Limited Time? The Tired Brain: The Enemy of Effective Leadership7. How Do I Engage and Motivate a Set of Diverse People with Different Views? The Neurobiology of Inclusion and Psychological Safety Section 3: Communication: Using the Egostates 8. What's Going Wrong in This [Workplace] Relationship? Using the Egostates to Understand Relationship Dynamics9. We Disagree: How Do I Handle That? How to Have Conversations That Have Impact, That Don't Lead to Conflict and Disengagement 10. How Do I Get the Best Out of My Colleagues? Simple Acts That Create Reward: Using the Egostates and Introducing the 'Strokes' Section 4: Using the Transition Tasks 11. I'm About to Create Change, How Do I Do That and Still Take People with Me? How To Harness the Positivity of a Transition: Setting and Maintaining the Environment for Change 12. How Do I Influence When Someone Is Resistant and Defensive? The Psychology of Influencing Section 5: Using All Three Models in Combination 13. How Do I Give Challenging Feedback So Its Heard and Acted Upon? The Art of Feedback: 'The Most Threat Inducing Act of Leadership'14. How Do I Instil Ownership? What To Do When Someone Is Not Performing as You Need Them To15. How Can I Be Heard? The Psychology of 'Voice' 16. How Do I Lead a Whole Team Effectively? Contemporary Team Psychology Section 6: 21st Century Leadership 17. Can Anyone Lead? If I Change My Behaviours, Do I Change Myself? Effective 21st Century Leadership