Zum Hauptinhalt springen Zur Suche springen Zur Hauptnavigation springen
Beschreibung
For introductory hospitality or tourism coursesA comprehensive, international view of the business of tourismThe engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6th Edition, the perfect textbook for students taking their first hospitality or tourism class. It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members.Chapters reveal an integrated model of tourism and address consumer behaviour, service quality, and personal selling. The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses. Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills. This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.
For introductory hospitality or tourism coursesA comprehensive, international view of the business of tourismThe engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6th Edition, the perfect textbook for students taking their first hospitality or tourism class. It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members.Chapters reveal an integrated model of tourism and address consumer behaviour, service quality, and personal selling. The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses. Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills. This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.
Inhaltsverzeichnis

PART I: THE TRAVELING PUBLIC AND TOURISM PROMOTERS

Introducing the World's Largest Industry, Tourism

Marketing to the Traveling Public

Delivering Quality Tourism Services

Bringing Travelers and Tourism Service Suppliers Together

Capturing Technology’s Competitive Advantages

PART II: TOURISM SERVICE SUPPLIERS

Transportation

Accommodations

Food and Beverage

Attractions and Entertainment

Destinations

PART III: THE TOURISM ENVIRONMENT

Economic and Political Impacts of Tourism

Environmental and Social/Cultural Impacts of Tourism

Sustaining Tourism's Benefits

The Future of Tourism

Details
Erscheinungsjahr: 2017
Fachbereich: Allgemeines
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: Kartoniert / Broschiert
ISBN-13: 9781292221670
ISBN-10: 1292221674
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Cook, Roy
Cook, Roy A.
Hsu, Cathy H. C.
Taylor, Lorraine L.
Auflage: 6. Auflage
Hersteller: Pearson
Pearson Education Limited
Verantwortliche Person für die EU: Financial Times Prent., St.-Martin-Str. 82, D-81541 München, salesde@pearson.com
Maße: 276 x 216 x 25 mm
Von/Mit: Roy Cook (u. a.)
Erscheinungsdatum: 11.09.2017
Gewicht: 1,103 kg
Artikel-ID: 113494882