INTRODUCTION / Terry Anderson

PART I: Role and Function of Theory in Online EducationDevelopment and Delivery

1. Foundations of Educational Theory for Online Learning /Mohamed Ally

2. Towards a Theory of Online Learning / Terry Anderson

3. Situating Prior Learning Assessment and Recognition (PLAR) in anOnline Learning Environment / Dianne Conrad

4. Understanding e-Learning Technologies-in-Practice throughPhilosophies-in-Practice / Heather Kanuka

PART II: Infrastructure and Support for ContentDevelopment

5. Developing an Infrastructure for Online Learning / AlanDavis, Paul Little & Brian Stewart

6. Technologies of Online Learning (E-learning) / Rory McGreal& Michael Elliott

7. Characteristics of Interactive Online Learning Media /Patrick. J. Fahy

8. "In-Your-Pocket" and "On-the-Fly:"Meeting the Needs of Today's New Generation of Online Learnerswith Mobile Learning Technology / Maureen Hutchison, Tony Tin &Yang Cao

9. Social Software to Support Distance Education Learners /Terry Anderson

PART III: Design and Development of OnlineCourses

10. The Development of Online Courses / Dean Caplan & RodgerGraham

11. Value Added - The Editor in Design and Development ofOnline Courses / Jan Thiessen & Vincent Ambrock

12. Making Relevant Financial Decisions about Technology inEducation / David Annand

13. The Quality Dilemma in Online Education Revisited / Nancy K.Parker

PART IV: Delivery, Quality Control, and Student Support ofOnline Courses

14. Teaching in an Online Learning Context / TerryAnderson

15. Call Centres in Distance Education / Alex Z. Kondra, ColleenHuber, Kerri Michalczuk & Andrew Woudstra

16. Library Support for e-Learners: e-Resources, e-Services, and theHuman Factors / Kay Johnson, Houda Trabelsi & ElaineFabbro

17. Supporting the Online Learner / Susan D. Moisey & JudithA. Hughes

18. Developing Team Skills and Accomplishing Team Projects Online /Deborah Hurst & Janice Thomas